TimeLinx

TimeLinx

TimeLinx Software
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About

Productive is the all-in-one professional services automation platform built for agencies, consultancies, and service businesses. Manage projects, resources, and finances in one place — with real-time visibility across your entire company. Create deal flow, get sales organized with overview of Sales Pipeline. Collaborate on tasks and track time with simple time tracker. Find bottlenecks that cost you money and consume your time. Avoid collisions, burnouts and overbooking with Resource Planning features. Track Profitability for fixed price and hourly projects. Do all the billing and invoicing, for recurring or one time projects.

About

Project and service management software designed for the mid-market. Looking for a project and service management solution that delivers better customer experiences and higher profitability. Free yourself from the burden of juggling multiple applications. TimeLinx PSM (Project and Service Management) and CRM, integrated with accounting, creates a single, seamless process from marketing to invoicing. TimeLinx PSM solutions are designed to provide transparency, access, and control across your entire customer lifecycle from lead management to project delivery. TimeLinx PSM applications connect departments to break down information silos while providing detailed reporting through your ERP system by transforming it from a single function application into a complete project and service management tool. Your entire organization gains permission-based access to comprehensive information and data, eliminating silos between departments and increasing overall efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Marketing agencies, digital agencies, software development shops, design studios and consultancies

Audience

Companies that are looking for a project and field service management solution that integrates with CRM and Accounting

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month/user
Essential: $10/month/user
Professional: $25/month/user
Ultimate: Book a demo
Free Version
Free Trial

Pricing

$45.00 per user per month
Full User - $45.00 per user per month
Mobile User - $25.00 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.3 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Although at first I did not think this system would be suitable for our business (HR & Business Consulting), after a thorough initial consultation with their business development manager Marko, he helped us to understand how it could (and has!) save us hours in time and productivity. The ability for us to track time, allocate tasks and communicate efficiently on projects with both our internal employees and external consultants has saved significant amounts of co-ordination time and got rid of manual spreadsheets. We love the reporting function that is easy to use and lets you set it up exactly as you want rather than always have to "just make do" with standard reports. Our time spent on billing each month has also significantly reduced with easy integration with Quickbooks. My questions are always answered quickly and efficiently by the customer support team and they always find a way to achieve what you are asking for. Would highly recommend this product.
  • It has everything our company needs for project and team management. It is a very easy and intuitive tool to use and saves us a lot of time. In addition, the customer service team is fast, efficient and friendly. If you need any adaptations that can be made, they will do it.
  • A comprehensive tool that suits to track time, schedule plans, manage people in organization and keep all the financial data in one place. In our organization, it's been one of the most important tools that are adjustable for different needs e.g. C-level managers, other employees, contractors, and specialists from different departments.

Cons

  • We have struggled to find any to date. Any suggestions that we have that would make this product better are already on their "future development list".
  • Undiscovered for now! For the time being, we have not found any major shortcomings.
  • Currently, I haven't found any cons. Even if there are no features, the Productive crew helps to create customized solutions.

Pros & Cons from Real Users

Pros

  • What I like most is that everything is in one place. It's easy to keep track of projects, assign resources, and log time without jumping between different tools. The dashboard gives a good overview, and the reporting features make it easier to see how projects are progressing.
  • I liked its ability to remind me every time my subscription was ending and discounts on every time of renewal
  • TimeLinx offers an excellent combination of CRM and project management tools. Features like time tracking, scheduling, and billing work seamlessly. The reporting tools are detailed and customizable, which helps our team monitor progress and stay on track.
  • TimeLinx comes with seamless CRM integration. It works phenomenally well Infor and Sage for end to end project tracking. The time and expanse tracking features work flawlessly as well as ensures in providing accurate billing and financial insights. It is easily accessible across multiple devices which makes quite easily to manage multiple projects while on the go. It comes with a powerful resource management tool that allows smooth scheduling and work load balancing across teams. One can easily track budgets and optimize operations just by looking into reporting having valuable insights on project progress.
  • Best customer experience, higher profitability. Clean and simple user interface. Easy to navigate any features.

Cons

  • One thing I didn't like is that it takes some time to get used to all the features. A few pages can feel a bit cluttered, and some reports could be easier to customise. Overall, it's a good platform, but there is definitely a learning curve for new users.
  • I dislike the reluctance of support team and inability to allow us login from different regions
  • The user interface feels a bit outdated and not very modern. New users may find it confusing at first, and onboarding or initial setup guidance could be better and more user-friendly. The learning curve is slightly steep.
  • The user dashboard still feels outdated, it would be more beneficial for users with an intuitive UI and modern design. For initial users it can be overwhelming and requires detailed technical learning to learn its entire potential. Sometimes tailoring reports as per my organizational needs are bit difficult as its customization in reporting is somewhat limited.
  • There is nothing as such which i have disliked about this product so far.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Productive
Founded: 2014
Croatia
www.productive.io/

Company Information

TimeLinx Software
Founded: 2001
United States
www.timelinxsoftware.com

Alternatives

Alternatives

M-LINX

M-LINX

MCC
Float

Float

Float.com
HCL SafeLinx

HCL SafeLinx

HCL Software
FactoryTalk Linx

FactoryTalk Linx

Rockwell Automation

Categories

Categories

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Management Features

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Time and Expense Features

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Advertising Agency Features

Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Planning Features

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Portfolio Management Features

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Project Tracking Features

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Management Features

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Time and Expense Features

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Integrations

QuickBooks Online
BambooHR
Charlie HR
ClockAssist
Exact
Google Calendar
Humaans
Infor CRM
Jira
Microsoft Outlook
Personio
Sage 100
Sage 200
Sage CRM
Sage Intacct
Sage X3
Slack
Workers by Delos
Zapier
e-conomic

Integrations

QuickBooks Online
BambooHR
Charlie HR
ClockAssist
Exact
Google Calendar
Humaans
Infor CRM
Jira
Microsoft Outlook
Personio
Sage 100
Sage 200
Sage CRM
Sage Intacct
Sage X3
Slack
Workers by Delos
Zapier
e-conomic
Claim Productive and update features and information
Claim Productive and update features and information
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Claim TimeLinx and update features and information