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About

Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks. The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions. Cut Agent Onboarding Time by 80% Diminish Ramp Time by 40% Lower Average Handling by 30%

About

Shepherd Veterinary Software is the new gold standard for cloud-based practice management. Founded on the basis that vets deserve joy, we deliver just that - joy! With an intuitive (and dare we say, beautiful) interface, robust automations, and SOAP-based records, you have more time for your patients. Not to mention, our clinically trained support team with years of experience in the veterinary field is here when you need us. Not only is the software intuitive and easy to learn, the automations work for you and your team, freeing up time for other tasks. Shepherd automatically… - Updates the medical record - Adds services to the invoice - Generates discharge instructions to send home with the client And does so much more! Streamline your practice, get home sooner, rekindle your joy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Contact centers

Audience

Veterinary Professions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20
Free Version Supported
Free Trial Supported

Pricing

$299.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Process Shepherd
Founded: 2022
United States
www.processshepherd.com

Company Information

Shepherd Veterinary Software
Founded: 2016
United States
shepherd.vet

Alternatives

Alternatives

MyStekz

MyStekz

Stekz
Covetrus Pulse

Covetrus Pulse

Covetrus
VeterinaryGate

VeterinaryGate

MedSites

Categories

Categories

Veterinary Features

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Supported
Boarding Management Supported
Image Storage Supported
Inventory Management Supported
Patient Records Supported
Prescription Management Supported
Treatment Plans Supported

Integrations

Aircall Supported
Chckup Not Supported
Freshdesk Supported
Genesys Cloud CX Supported
Salesforce Supported
Vet S8 Not Supported
WaitWell Not Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Aircall Not Supported
Chckup Supported
Freshdesk Not Supported
Genesys Cloud CX Not Supported
Salesforce Not Supported
Vet S8 Supported
WaitWell Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim Process Shepherd and update features and information
Claim Process Shepherd and update features and information
Claim Shepherd Veterinary Software and update features and information
Claim Shepherd Veterinary Software and update features and information