Related Products
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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About
Shepherd Veterinary Software is the new gold standard for cloud-based practice management. Founded on the basis that vets deserve joy, we deliver just that - joy!
With an intuitive (and dare we say, beautiful) interface, robust automations, and SOAP-based records, you have more time for your patients. Not to mention, our clinically trained support team with years of experience in the veterinary field is here when you need us.
Not only is the software intuitive and easy to learn, the automations work for you and your team, freeing up time for other tasks.
Shepherd automatically…
- Updates the medical record
- Adds services to the invoice
- Generates discharge instructions to send home with the client
And does so much more!
Streamline your practice, get home sooner, rekindle your joy.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contact centers
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Audience
Veterinary Professions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20
Free Version
Free Trial
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Pricing
$299.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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Company InformationShepherd Veterinary Software
Founded: 2016
United States
shepherd.vet
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Alternatives |
Alternatives |
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Categories |
Categories |
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Veterinary Features
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
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Integrations
Aircall
Chckup
Freshdesk
Genesys Cloud CX
Salesforce
WaitWell
Zendesk
Zoho CRM
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Integrations
Aircall
Chckup
Freshdesk
Genesys Cloud CX
Salesforce
WaitWell
Zendesk
Zoho CRM
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