Related Products
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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About
Shepherd Veterinary Software is the new gold standard for cloud-based practice management. Founded on the basis that vets deserve joy, we deliver just that - joy!
With an intuitive (and dare we say, beautiful) interface, robust automations, and SOAP-based records, you have more time for your patients. Not to mention, our clinically trained support team with years of experience in the veterinary field is here when you need us.
Not only is the software intuitive and easy to learn, the automations work for you and your team, freeing up time for other tasks.
Shepherd automatically…
- Updates the medical record
- Adds services to the invoice
- Generates discharge instructions to send home with the client
And does so much more!
Streamline your practice, get home sooner, rekindle your joy.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Contact centers
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Audience
Veterinary Professions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20
Free Version
Supported
Free Trial
Supported
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Pricing
$299.00/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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Company InformationShepherd Veterinary Software
Founded: 2016
United States
shepherd.vet
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Alternatives |
Alternatives |
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Categories |
Categories |
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Veterinary Features
Appointment Reminders
Supported
Appointment Scheduling
Supported
Billing & Invoicing
Supported
Boarding Management
Supported
Image Storage
Supported
Inventory Management
Supported
Patient Records
Supported
Prescription Management
Supported
Treatment Plans
Supported
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Integrations
Aircall
Supported
Chckup
Not Supported
Freshdesk
Supported
Genesys Cloud CX
Supported
Salesforce
Supported
Vet S8
Not Supported
WaitWell
Not Supported
Zendesk
Supported
Zoho CRM
Supported
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Integrations
Aircall
Not Supported
Chckup
Supported
Freshdesk
Not Supported
Genesys Cloud CX
Not Supported
Salesforce
Not Supported
Vet S8
Supported
WaitWell
Supported
Zendesk
Not Supported
Zoho CRM
Not Supported
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