ProTexting vs. TrueDialog Comparison


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About Send ultra-fast SMS with speeds reaching 1000 texts per second! ProTexting empowers businesses to offer SMS and MMS marketing engagement campaigns to their clients. Get started for less than $50 and AMAZING Customer Support! Mobile Messaging Empowerment for every Brand and Agency of any size. Bridge the gap between offline and online worlds. Provide people with timely and relevant information through SMS and MMS messaging interaction and engagement on any mobile device worldwide via the ProTexting SMS Platform. ProTexting originated from within a team of SMS messaging experts in 2000. Our team has been in the text messaging and Mobile Marketing business for almost two decades, serving over 8000 brands via our messaging platform. Throughout the years, we have been involved in many projects, from simple SMS campaign implementations to custom-designed Mobile Marketing platforms.	About TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies and organizations interested in marketing via SMS and engaging customers and potential customers through text messages	Audience Businesses, contact centers, and higher education
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49.00/month Get started for less than $50 and AMAZING Customer Support! Free Version Not Supported Free Trial Not Supported	Pricing $79.00/month Pay as you go - no monthly fee Small business - $99 per month Business pro - $375 per month Enterprise - $899 per month Custom Enterprise - $2499 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.6 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Robust integrated dashboard gives great visibility of campaigns and user engagement information. Straightforward campaign builder and manages long list users. Inexpensive plans. Fastest sms delivery platform. ProTexting has multi-platform support. It offers easy to send mass SMS with a single click. Best to promote business. Send and delivery reports are great. Cons Campaign subscribe and unsubscribe need integration. It a great marketing tool. Nothing to share about the cons.	Pros & Cons from Real Users Pros As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app. It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users. * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team. It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported. Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service Cons There is no such con of the TrueDialog but they should move their price to a more reasonable section. It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages. * No big drawbacks as compared to other services with same features. It worked great for me. Nothing to share about cons. Provisioning shortcodes can be slow due to carrier approvals
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information ProTexting Founded: 2010 United States www.protexting.com	Company Information TrueDialog Founded: 2011 United States truedialog.com
Alternatives txtsignal Seventh Compass	Alternatives Podium
Textafied Textafied.com	Textellent
Textedly	TXT180
TXTImpact	Text Request
TextP2P View All	EZ Texting View All
Categories Business Text Messaging Supported Mobile Marketing Supported SMS Marketing Supported	Categories Alumni Management Supported Business Text Messaging Supported Customer Service Supported Higher Education Supported Mobile Marketing Supported Registration Supported SMS Marketing Supported
Mobile Marketing Features Channel Attribution Not Supported Contextual Targeting Not Supported Coupons Supported Email Marketing Not Supported Engagement Monitoring Not Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported	Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Not Supported Membership Management Supported Website Management Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Not Supported Curriculum Management Not Supported Faculty / Staff Management Not Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Not Supported Scheduling Supported Student Information / Records Not Supported Student Portal Not Supported Registration Features Activity Registration Supported Attendance Management Not Supported Badge Management Not Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Not Supported Payment Processing Not Supported Refund Automation Not Supported Self Check-In Not Supported Surveys & Feedback Supported
Integrations Adobe Marketo Engage Not Supported Eloqua Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Mailchimp Supported Microsoft Dynamics 365 Not Supported Nexus Not Supported Salesforce Not Supported ShapeNet Not Supported Shopify Supported Twilio Supported Velocify Not Supported Wufoo Supported Zapier Supported Show More Integrations View All 5 Integrations	Integrations Adobe Marketo Engage Supported Eloqua Supported HubSpot CRM Supported HubSpot Customer Platform Supported Mailchimp Not Supported Microsoft Dynamics 365 Supported Nexus Supported Salesforce Supported ShapeNet Supported Shopify Not Supported Twilio Not Supported Velocify Supported Wufoo Not Supported Zapier Not Supported Show More Integrations View All 11 Integrations
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