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About

Plan for your workforce now and tomorrow, and empower your people with the digital skills needed to drive growth and efficiency. With an end-to-end digital upskilling platform, you can build a culture of continuous learning that can improve individual and collective digital skills that benefit your entire organization. Identify skill gaps and create and execute a plan to close them that aligns with your strategic goals. Understand your workforce capabilities today. Pinpoint the digital skills you need based on labor data and industry trends. Uncover gaps, design a plan to close them and chart a course for future success. Get easy-to-deploy personalized learning paths based on your business strategy. Your people access courses that can earn them credentials, advancing their careers with the role-specific digital skills your organization needs to succeed.

About

ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for an end-to-end workforce planning platform

Audience

An eLearning solution that delivers a curated collection of soft skills training courses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$2990.00/year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PwC
Founded: 1998
United Kingdom
www.pwc.com/us/en/products/proedge.html

Company Information

ServiceSkills
United States
www.serviceskills.com

Alternatives

Alternatives

learnTrac

learnTrac

Your Safety Partners
Draup for Talent

Draup for Talent

Draup, Inc
Intellek Learn

Intellek Learn

Intellek

Categories

Categories

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Course Authoring Features

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

No info available.

Integrations

No info available.
Claim ProEdge and update features and information
Claim ProEdge and update features and information
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Claim ServiceSkills and update features and information