PracticeCompass vs. athenaOne Comparison


PracticeCompass	athenaOne athenahealth	+	+
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		Related Products DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance. 2 Ratings Visit Website RXNT RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 552 Ratings Visit Website Elation Health Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. Together, these solutions enhance efficiency, support personalized patient care, and empower independent practices to thrive. 90 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 558 Ratings Visit Website Service Center Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. 123 Ratings Visit Website CallTrackingMetrics CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 939 Ratings Visit Website WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 211 Ratings Visit Website CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 428 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website
About Discover a suite of real-time task management patient scheduling, and insurance verification solutions that help track every step of the revenue cycle management process from patient billing to billing reconciliation. Convert every call to scheduled appointments and increased revenue. Listen to calls, review customer service and discover hidden causes of lost revenue. Manage phone calls, record and track them for quality and patient satisfaction. Create marketing campaigns in 3 easy steps, track and measure results. Now you have real-time tracking of patient calls, marketing cost and investment per patient and conversion rates. Practice Compass delivers ROI marketing that builds your practice volume. Wherever you are, you can now use PracticeCompass to check on your staff productivity, patient schedules, marketing programs, and more. Stay in touch with your business and let our Practice Management Software guide your practice to success.	About A powerful tool that lets you practice medicine anywhere, anytime. Get meaningful clinical work done whenever and wherever you are with the athenaOne mobile app. Access patient records to prepare for and document exams, create and sign orders, respond to patient cases and more. The app gives you the flexibility to catch up on or get ahead of work during free moments throughout your day. Easily log into the app using touch or Face ID and access a glanceable view of your day. See your schedule, the patients you've prepped for, and review and manage your inbox. A few moments are all you need to get up-to-speed on a patient's history with customizable patient summaries. Access full charts to review everything that's happened since their last visit. Use the clinical inbox to get critical work anywhere, any time. Create and sign orders, view test results, respond to patient cases and more, all with the speed and security of athenaClinicals.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Doctors looking for a Practice Management solution	Audience Doctors, physicians, clinics, doctors offices, healthcare providers, hospitals, and more
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $299 per month Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information PracticeCompass Founded: 2013 United States www.practicecompass.com	Company Information athenahealth Founded: 1997 United States www.athenahealth.com
Alternatives DoctorConnect Adtel International	Alternatives RXNT
NextGen Healthcare EHR NextGen Healthcare	AdvancedMD
Tebra	NextGen Healthcare EHR NextGen Healthcare
athenaOne athenahealth	Nexus EHR Nexus Clinical
Benchmark PM Benchmark Solutions View All	Tebra View All
Categories Call Center Supported Call Recording Supported Dental Supported Electronic Medical Records (EMR) Supported Hospital Management Supported Medical Practice Management Supported Medical Scheduling Supported Patient Management Supported Patient Scheduling Supported	Categories Ambulatory Supported Care Coordination Supported Chronic Care Management Supported Clinic Management Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Healthcare Claims Management Supported Healthcare Payer Care Management Workflow Applications Supported Hospital Management Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Medical Transcription Supported Patient Case Management Supported Patient Management Supported Telemedicine Supported Vaccine Management Supported
Electronic Medical Records (EMR) Features Appointment Management Supported Charting Not Supported Compliance Tracking Supported E-Prescribing Not Supported E/M Coding Not Supported Handwriting Recognition Not Supported HIPAA Compliant Not Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Not Supported Self Service Portal Supported Voice Recognition Not Supported Hospital Management Features Accounting Integration Supported Appointment Management Not Supported Appointment Scheduling Supported Bed Management Not Supported Billing & Invoicing Not Supported Claims Management Not Supported In-Patient Management Not Supported Inventory Management Not Supported Medical Billing Supported Out-Patient Management Not Supported Patient Records Management Not Supported Physician Management Not Supported Policy Management Not Supported Revenue Management Not Supported Show More Features Call Center Features Blended Call Center Not Supported Call Logging Not Supported Call Recording Not Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Not Supported IVR / Voice Recognition Not Supported Manual Dialer Not Supported Outbound Call Center Not Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Dental Features Appointment Management Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Supported Patient Account Management Supported Patient Billing Not Supported Patient Records Management Not Supported Treatment Planning Not Supported	Hospital Management Features Accounting Integration Supported Appointment Management Supported Appointment Scheduling Supported Bed Management Supported Billing & Invoicing Supported Claims Management Supported In-Patient Management Supported Inventory Management Supported Medical Billing Supported Out-Patient Management Supported Patient Records Management Supported Physician Management Supported Policy Management Supported Revenue Management Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported
Integrations AS Software Not Supported Adonis Not Supported Apoointly Not Supported Assort Health Not Supported Calvient Not Supported CheckinAsyst Not Supported CombineHealth AI Not Supported Dialpad Connect Not Supported Eon Patient Management Not Supported Flip Not Supported GridSocial Not Supported Guava Provider Dashboard Not Supported Heidi Health Not Supported Hello Patient Not Supported Holly by Nimblr Not Supported Kinetically Not Supported Morf Not Supported Prevounce Not Supported Qvera Interface Engine Not Supported ScribeHealth Not Supported Show More Integrations	Integrations AS Software Supported Adonis Supported Apoointly Supported Assort Health Supported Calvient Supported CheckinAsyst Supported CombineHealth AI Supported Dialpad Connect Supported Eon Patient Management Supported Flip Supported GridSocial Supported Guava Provider Dashboard Supported Heidi Health Supported Hello Patient Supported Holly by Nimblr Supported Kinetically Supported Morf Supported Prevounce Supported Qvera Interface Engine Supported ScribeHealth Supported Show More Integrations View All 46 Integrations
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