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About

PowerOps is cloud-based field service management software for generator service companies. It organizes customer, site, generator, automatic transfer switch (ATS) and UPS records with dispatch, work orders, quotes, preventive-maintenance schedules, service reports and invoicing. Office staff schedule work and manage service history while technicians use a mobile field app to view assigned jobs, complete inspection checklists, enter readings, take photos, record findings and capture customer signatures. Generator-focused workflows include NFPA 110 monthly checklists, load-bank test fields and transfer-switch inspections. Field records can be assembled into PDF service reports. The platform also supports equipment tracking, recurring maintenance, customer and service-agreement records, and QuickBooks Online synchronization, helping service teams coordinate office administration with work performed at customer sites.

About

ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Generator service companies and shops that maintain and repair generators, automatic transfer switches (ATS), and UPS equipment.

Audience

ReachOut supports the following businesses: 1.) organizations that dispatch personnel into the field to collect data or photos and 2.) organizations whose field workers already carry a smartphone, and 3.) organizations wanting to save money and cut paperwork.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Version Not Supported
Free Trial Supported

Pricing

$9/user/month
Free (basic): $0/user/month (Forever free) - Get the essential service operations done.
Standard: $9/user/month; Perfect for small, growing businesses
Premium* (our pick): $15 per user/month - Best value and unlocks advanced features.
Ultimate: $25/user/month - The ultimate end-to-end ReachOut experience
Enterprise: Contact vendor
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PowerOps
United States
powerops.io

Company Information

Fingent
Founded: 2003
United States
reachoutsuite.com

Alternatives

No Alternatives

Alternatives

Jobber

Jobber

Jobber Software

Categories

Categories

Appliance Repair Supported
Audit Supported
Compliance Supported
Fire Inspection Supported
Home Inspection Supported
HVAC Supported
Inspection Supported
Lawn Care Supported
Pest Control Supported
Pool Service Supported
Snow Removal Supported
Survey Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Not Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Not Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Audit Features

Alerts / Notifications Supported
Audit Planning Supported
Compliance Management Supported
Dashboard Supported
Exceptions Management Supported
Forms Management Supported
Issue Management Supported
Mobile Access Supported
Multi-Year Planning Not Supported
Risk Assessment Supported
Workflow Management Not Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Supported
Environmental Compliance Supported
FDA Compliance Not Supported
HIPAA Compliance Not Supported
Incident Management Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Supported
Version Control Not Supported
Workflow / Process Automation Supported

Electrical Estimating Features

Billing & Invoicing Supported
Change Orders Supported
Cost Database Not Supported
Project Management Not Supported
Quotes / Proposals Supported
Takeoff Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Home Inspection Features

Billing & Invoicing Supported
Color Codes / Icons Not Supported
Comment Library Not Supported
Commercial Inspections Supported
Credit Card Processing Not Supported
Photo Editing Supported
Repair Estimates Supported
Report Summary Supported
Residential Inspections Not Supported
Sketching Not Supported
Templates Supported
Video Not Supported
Voice Notes Not Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Not Supported
Subcontractor Management Not Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Not Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Pool Service Features

Billing & Invoicing Supported
Chemical Readings Not Supported
Customer Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Supported
Job Costing Not Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Supported
Infince Not Supported
Integry Not Supported
Stripe Supported
Xero Not Supported
ZoomInfo Talent Not Supported

Integrations

QuickBooks Online Supported
Infince Supported
Integry Supported
Stripe Not Supported
Xero Supported
ZoomInfo Talent Supported
Claim PowerOps and update features and information
Claim PowerOps and update features and information
Claim ReachOut Suite and update features and information
Claim ReachOut Suite and update features and information