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About
Take focus groups to the next level by conducting them online in a way that gathers more information, more efficiently, and in a way that is less time-consuming for participants. Make messaging feedback interactive and precise with visualization that clearly calls out the target audience's feelings and perceptions of keywords and messages. Assess the competitive arena and understand the reasons why deals are won and lost to gain intelligence that can improve sales, marketing, client service, and product strategy. Provide a guide to benchmark and measure your clients’ experience. Identify potential areas of improvement from a company, product, sales, or service standpoint. Gain insight into potential markets and competitive landscape. Use actionable intelligence to launch new solutions, expand into new markets or realize the full potential of existing solutions with effective product positioning and messaging.
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About
VOC Research specializes in professional, pre-scheduled, and unbiased conversations with key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments, and voice of customer feedback regarding your company’s and your key competitors' products and services. Our expertise in B2B VOC services will help you win more business and retain more customers. We interview key decision-makers at the organizations where you recently won or lost new business to determine the factors that led to each decision. We then analyze the interviews to identify trends and actionable intelligence to help you win more business. We interview your customers to gather their unbiased satisfaction, loyalty, and renewal sentiments, allowing you to identify and react to any comments, issues, or enhancement ideas in a timely manner. We interview your customers to determine their likelihood to renew or defect to a competitor so you can identify and react to any comments.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations in need of a solution offering market intelligence and analysis that drives critical business decisions
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Audience
Companies seeking a tool to interview key decision-makers like customers, prospects and intermediaries, to retain more customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPorter Research
United States
porterresearch.com/our-services/
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Company InformationVOC Research
United States
www.voc-research.com/services
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Alternatives |
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Categories |
Categories |
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Integrations
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
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