PorchlightPorchlight Hospitality
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Yelp HostYelp
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Related Products
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About
Porchlight is a cloud-based restaurant booking and operations platform for independent pubs, restaurants and cafés. Its AI phone host, Thomas, answers calls and books tables against live availability, with requests it cannot handle passed to staff as callbacks. Phone, website and Google bookings are brought together in one venue diary with a floor plan. The staff app combines rota management, clock-in, payroll-hour records, tips and food-safety checks, giving venues a shared place to manage bookings and day-to-day staff tasks. The service is designed for independent UK hospitality venues that need to handle reservations during busy service as well as when the venue is closed. Thomas recognises regular callers and remembers their usual table. Live at The Kings Head, Tealby since August 2026. Every venue gets a 14-day free trial, and we’ll visit anywhere in the UK to set it up.
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About
Yelp Host is an AI-powered phone-assistant platform built for restaurants that ensures no customer call goes unanswered by professionally handling incoming calls around the clock. It can answer questions from guests, book and modify reservations, provide real-time wait-time updates, block spam calls, gather special requests, and send follow-up texts with menus or links, all without needing a human agent. The system comes pre-trained on a rich dataset of restaurant-specific knowledge, integrates with the venue’s operations, and offers seamless support whether staff are busy, closed, or occupied on-site. With Yelp Host restaurants can enhance guest experience by delivering fast and accurate responses via phone, reduce missed leads, streamline reservation workflows, and free up staff to focus on service rather than phone handling.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
AI phone host that answers calls and books tables for independent pubs and restaurants.
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Audience
Restaurants seeking a tool to manage reservations, guest inquiries and wait lists so the staff can stay focused on delivering excellent service
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£249/venue/month
£249 per venue per month, VAT included, no card fees. One-off setup £149 including a tablet (£49 if you use your own). 14-day free trial.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$129 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationPorchlight Hospitality
Founded: 2026
United Kingdom
porchlightpro.com
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Company InformationYelp
Founded: 2004
United States
business.yelp.com/restaurants/products/yelp-host/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Restaurant Reservations Features
Capacity Monitoring
Supported
Custom Reservation Inventory
Supported
Deposits / Prepayment Processing
Not Supported
Email Marketing
Not Supported
Facebook Reservations
Supported
Feedback Management
Not Supported
Guest Data
Supported
Guest Notifications
Supported
Mobile App Booking
Not Supported
Online / Website Reservations
Supported
Reminders
Supported
Reporting / Analytics
Supported
Seat / Table Optimization
Supported
Text/SMS Communications
Not Supported
Waitlist Management
Not Supported
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Integrations
Apple Maps
Not Supported
Google Business Profile
Supported
Google Cloud Search
Not Supported
Yelp
Not Supported
Yelp Guest Manager
Not Supported
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Integrations
Apple Maps
Supported
Google Business Profile
Not Supported
Google Cloud Search
Supported
Yelp
Supported
Yelp Guest Manager
Supported
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