Porchlight

Porchlight

Porchlight Hospitality
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About

Porchlight is a cloud-based restaurant booking and operations platform for independent pubs, restaurants and cafés. Its AI phone host, Thomas, answers calls and books tables against live availability, with requests it cannot handle passed to staff as callbacks. Phone, website and Google bookings are brought together in one venue diary with a floor plan. The staff app combines rota management, clock-in, payroll-hour records, tips and food-safety checks, giving venues a shared place to manage bookings and day-to-day staff tasks. The service is designed for independent UK hospitality venues that need to handle reservations during busy service as well as when the venue is closed. Thomas recognises regular callers and remembers their usual table. Live at The Kings Head, Tealby since August 2026. Every venue gets a 14-day free trial, and we’ll visit anywhere in the UK to set it up.

About

Sadie is an AI-powered 24/7 conversational host and phone agent built for the hospitality industry that answers incoming calls, handles customer inquiries, and manages reservations and orders automatically so businesses never miss opportunities or drop service quality. It uses natural language AI to pick up every call and interact with callers in a friendly, professional way, answering general questions, confirming or modifying bookings, collecting secure deposits, and transferring complex cases when needed. Sadie integrates with popular reservation systems (such as OpenTable and other restaurant/hotel booking platforms) so that calls and reservations synchronize seamlessly with existing workflows, giving venues a unified view of guest interactions and bookings. Designed to operate around the clock without additional staff, it reduces the burden of manual call handling, helps capture more bookings and orders, including during peak times or after hours, and improves customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AI phone host that answers calls and books tables for independent pubs and restaurants.

Audience

Restaurants, hotels, and hospitality venues that need to automate call answering, manage reservations, and improve guest engagement without overloading staff

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£249/venue/month
£249 per venue per month, VAT included, no card fees. One-off setup £149 including a tablet (£49 if you use your own). 14-day free trial.
Free Version Not Supported
Free Trial Supported

Pricing

$92 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Porchlight Hospitality
Founded: 2026
United Kingdom
porchlightpro.com

Company Information

Sadie
Founded: 2024
Ireland
www.heysadie.ai/

Alternatives

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ElevenLabs

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Supported
Feedback Management Not Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Not Supported
Waitlist Management Not Supported

Integrations

Google Business Profile Supported
Now Book It Not Supported
OpenTable Not Supported

Integrations

Google Business Profile Not Supported
Now Book It Supported
OpenTable Supported
Claim Porchlight and update features and information
Claim Porchlight and update features and information
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