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About

Points.com is a global loyalty-commerce platform that partners with airlines, hotels, financial services, and retail loyalty programs to help users buy, gift, trade, exchange, and redeem points or miles across these programs. It acts as the backend for many major rewards programs, enabling promotions like low-balance redemption offers so that members with fewer points can still use them for subscriptions, products, or services. Points.com also handles the sale of miles/points on behalf of airlines and hotel chains, facilitates transfers and exchanges, and provides redemption marketplaces. It works with dozens of loyalty programs. Points.com had once offered a “Loyalty Wallet” service to help users track multiple rewards programs in one place.

About

Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Loyalty program members and travelers in need of a tool for using, exchanging, or topping up their points/miles across different airlines, hotels, or partner programs

Audience

B2C, E-commerce, Retailers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$47 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Points.com
Founded: 2000
Canada
www.points.com

Company Information

Upzelo
Founded: 2021
United Kingdom
upzelo.com/

Alternatives

Alternatives

Categories

Customer Loyalty Supported
Loyalty Management Supported

Categories

Churn Prevention Supported
Customer Loyalty Supported
Customer Retention Supported
Customer Success Supported
Loyalty Management Supported
NPS Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Not Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

Adobe Commerce Not Supported
Axis LMS Not Supported
Feefo Not Supported
Gorgias Not Supported
Intercom Not Supported
Klaviyo Not Supported
Magento Not Supported
REVIEWS.io Not Supported
Recharge Not Supported
Shopify Not Supported
Slack Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported
dotdigital Engagement Cloud Not Supported

Integrations

Adobe Commerce Supported
Axis LMS Supported
Feefo Supported
Gorgias Supported
Intercom Supported
Klaviyo Supported
Magento Supported
REVIEWS.io Supported
Recharge Supported
Shopify Supported
Slack Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
dotdigital Engagement Cloud Supported
Claim Points.com and update features and information
Claim Points.com and update features and information
Claim Upzelo and update features and information
Claim Upzelo and update features and information