Pointer

Pointer

PotentiaN
+
+

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About

Fraud DetectionToday’s fraud control applications are based on documenting the problem and defining expert rules to stop it. Given the volume and the dynamics of fraud, this method is not effective. POINTER provides a pro-active approach to immediately identify fraud by understanding the source of the transaction as not a “typical” one from the user. POINTER uses a unique mathematical model and sophisticated data mining techniques to create a dynamic Personal Symbolic Vector. Auto-learning techniques ensure that the system can incorporate realistic changes in behavior over time. This capability ensures that the user profile is always up to date and that the latest expert rules can be incorporated to detect possible fraud. POINTER reduces dramatically the amount of false alerts requiring less research time by personnel and improving customer service at the same time. These parameters can be fine-tuned by the institution to ensure best balance.

About

AI fraud investigators for every bank and fintech. Building a world of zero fraud victims by giving banks infinite investigators. Trident’s AI agents are primed to tackle card fraud and APP scams at scale, seamlessly integrating with your in-app dispute form, communication channels, and alert systems. Bring fraud resolution from days down to minutes, and deliver a better customer experience. Expand your fraud handling capabilities with our AI agents, ensuring no case is left unattended, regardless of volume. With an easier remediation path for a false-positive transaction, detection models can flag more transactions, and capture genuine fraud. Our assistant easily integrates with Intercom, Zendesk, or your current case management system.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fraud Detection solution for companies

Audience

Companies and banks searching for a solution to investigate AI frauds

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

PotentiaN
Founded: 2007
United States
www.potentian.com

Company Information

Trident AI
tridentai.co

Alternatives

Alternatives

NOTO 360

NOTO 360

NOTO 360 Holding Limited

Categories

Fraud Detection Supported

Categories

Fraud Detection Supported

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

Intercom Not Supported
Zendesk Not Supported

Integrations

Intercom Supported
Zendesk Supported
Claim Pointer and update features and information
Claim Pointer and update features and information
Claim Trident AI and update features and information
Claim Trident AI and update features and information