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About

Drive desirable outcomes, including increases in basket size, profitability, frequency of in-store visits, average transaction size, and propensity to purchase. We provide scalable solutions for a variety of brands in dynamic markets. Build rich customer profiles, utilizing our deep segmentation and targeting engine to execute next-level personalization and develop world-class loyalty programs. Utilize our suite of intelligence modules to create a cadence of ‘test, learn and optimize’ that ensures you’re solving business challenges and always one step ahead of the competition. Accelerate your digital transformation with our digital toolkit to harness all of your data, and a CMS to run personalized, high-volume, high-frequency marketing campaigns. For quick service restaurants, the pandemic dramatically accelerated the shift to digital experiences for everything from ordering to payment to personalized rewards.

About

We accompany you with great solutions for your restaurant to get the best of its digital potential. Find tools to observe performance of your restaurant and manage every detail while increasing the number of orders. Up to 30% increase in your sales without increasing your operating costs. A set of marketing solutions to reach more than 30 million users, increasing the exposure of your restaurant. Reach new customers by accessing the Rappi delivery network! We partner with restaurants that do their own delivery with their own drivers. Access our high-frequency customer base and drive the increase in your orders. All the information you need from your business on the go, you have it with the app for iOS and Android! Receive notifications in real time, find out about the performance and reviews of your stores at all times. Review and manage your menu, hours, payments and configuration of your stores. Easily create marketing campaigns to help you grow on Rappi.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to create highly personalized, seamless customer experiences

Audience

Restaurants that need digital tools to get the best of their digital potential and increase their orders

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • They may coordinate the shipping of things you bought.

Cons

  • Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose. Problem: the original order only included one (1) can of soda, instead of two (2) Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue. Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to. I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Plexure
Founded: 2010
New Zealand
www.plexure.com

Company Information

Rappi
Founded: 2015
Colombia
www.restaurantes.rappi.com

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Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Mobile Marketing Features

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Integrations

Aleph
ClickSend
Fudo
Hoppier
PAR Ordering
Vonus

Integrations

Aleph
ClickSend
Fudo
Hoppier
PAR Ordering
Vonus
Claim Plexure and update features and information
Claim Plexure and update features and information
Claim Rappi and update features and information
Claim Rappi and update features and information