PlanBase ScorecardPlanBase
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Related Products
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About
PlanBase Scorecard provides a comprehensive metric management system that tracks operational metrics and key performance indicators while linking the metrics on your dashboards to strategic plan objectives in PlanBase Hoshin. This connection between metrics and strategic objectives, fully automated through PlanBase’s integrated platform, optimizes continuous improvement efforts to enable process advancement whenever progress is required. PlanBase Scorecard, and its intuitive click-and-go design, promotes active engagement through visibility and responsibility across the team. Every scorecard (or bowler chart) is assigned an owner, driving accountability to every level of the organization. Managers, direct reports, and co-workers can view performance on customized real-time visual dashboards. The set of visual management tools provides comparisons to past performance and future targets in a meaningful way enabling informed management decisions.
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About
VisualCue’s dynamic design shows you the overall score of every agent in your organization based on key performance indicators set by you. Our patented visual design technology helps you spot those who need attention in the blink of an eye. Know in an instant who needs help and what they need training on. VisualCue for Contact Centers consolidates every report in one easy-to-use visualization updated in real time so your contact center managers can work more effectively and agents know exactly what they need to do succeed. Tiles present your information in a way that instantly brings forward your most essential data so your team can focus on which clients or accounts need the most attention. With VisualCue you can better understand who is ready for an upsell, who is showing signs of leaving, and who needs contacting. By meeting customer’s needs, your team capitalizes on more opportunities within the Salesforce system.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a collaborative web-based tool to enhance metric management
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Audience
Organizations in need of a real-time operational intelligence solution to gain insights and action through datasets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPlanBase
planbase.com/scorecard/
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Company InformationVisualCue
United States
visualcue.com
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Alternatives |
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Categories |
Categories |
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
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Integrations
No info available.
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Integrations
No info available.
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