ResolveEasy

ResolveEasy

Cloobot Techlabs
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About

Omnichannel solutions for capturing more feedback, analyzing metrics that matter, resolving issues faster and increasing sales across all touch-points. Foster stronger relationships with customers through personalized messaging and real-time engagement. Shorten your sales cycle, offer better support and tailor your marketing with a modern messenger. No one-size-fits-all. Combine our solutions based on your needs and your challenges. Create a tailored experience management program that'll help you listen better, resolve faster and sell more. Automate repetitive tasks like categorizing & syncing data, triggering customer engagement sequences, alerting managers and more. Give your team superpowers so they can do more. Transform your digital processes with real-time automation. Trigger messages, emails and more automatically to boost engagement across channels and capture real-time data.

About

ResolveEasy by Cloobot Techlabs is a powerful help desk solution simplifying customer service and internal issue resolution. It offers multi-channel communication, real-time performance tracking, and task automation. ResolveEasy enhances productivity via workflow optimization, whereas integrations and customizable features ensure a tailored fit for business needs. It excels with direct customer communication through ChatGPT backed WhatsApp and real-time reporting. All this can be done with the ease of WhatsApp. With a collaborative task management, and adaptability to existing apps, ResolveEasy empowers teams for efficient operations and top-notch support. ResolveEasy is a fully customization solution that can be tailored as per the unique business needs. ResolveEasy is utilized by businesses of various sizes and industries. It caters to both customer service teams and internal support units, offering streamlined communication, real-time performance insights, and task management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a Customer Experience solution

Audience

Construction, Infrastructure, Real-Estate, Healthcare, Manufacturing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version
Free Trial

Pricing

$10/per user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pisano
Founded: 2015
Turkey
www.pisano.co

Company Information

Cloobot Techlabs
Founded: 2020
India
www.cloobot.ai/resolveeasy

Alternatives

Alternatives

Vorex

Vorex

Kaseya
Touchpoint CX

Touchpoint CX

Touchpoint Group
Teckinfo ActivDesk

Teckinfo ActivDesk

Teckinfo Solutions pvt. ltd.

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Zoho Analytics

Integrations

Zoho Analytics
Claim Pisano and update features and information
Claim Pisano and update features and information
Claim ResolveEasy and update features and information
Claim ResolveEasy and update features and information