+
+

Related Products

  • Fraud.net
    56 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • iDenfy
    278 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website
  • Auth0
    1,082 Ratings
    Visit Website
  • Sumsub
    235 Ratings
    Visit Website
  • Uniqkey
    182 Ratings
    Visit Website
  • ARGOS Identity
    8 Ratings
    Visit Website
  • Jobma
    278 Ratings
    Visit Website
  • Traild
    6 Ratings
    Visit Website

About

Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.

About

The Cognitive Security Platform® (CSP) is a threat and omnichannel fraud protection solution designed to defend digital businesses, to minimize the risks associated with the provision of digital financial services (home banking and digital payments), and avoid any impact on user experience. We provide a fully packaged, out-of-the-box solution that is digital-ready and can be deployed at lightning-fast speed. Cognitive Security Platform®’s modularity lets you personally activate the functions you need to make your digital business safer. AI proprietary algorithms combined with behavioral biometrics and behavioral analysis provide a frictionless end-user experience while guaranteeing the highest level of security. We also allow you to implement anti-fraud strategies by protecting different channels. The omnichannel view lets you manage all fraud that could affect separate channels from a single console, avoiding vertical management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center

Audience

Companies that need behavioral-based threat and fraud protection by way of an authentication system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/

Company Information

XTN
Founded: 2014
Italy
xtncognitivesecurity.com/cognitive-security-platform/

Alternatives

Alternatives

Onfido

Onfido

Entrust
Diopter

Diopter

Diopter AI
Emailage

Emailage

LexisNexis

Categories

Categories

Integrations

Amazon Connect Supported
Amazon Web Services (AWS) Supported
Genesys Cloud CX Supported
GigaSECURE Supported
Gigamon Supported
InteractionSync Supported
SEAP Not Supported
Verizon Cloud Supported

Integrations

Amazon Connect Not Supported
Amazon Web Services (AWS) Not Supported
Genesys Cloud CX Not Supported
GigaSECURE Not Supported
Gigamon Not Supported
InteractionSync Not Supported
SEAP Supported
Verizon Cloud Not Supported
Claim Pindrop and update features and information
Claim Pindrop and update features and information
Claim XTN Cognitive Security Platform and update features and information
Claim XTN Cognitive Security Platform and update features and information