Related Products
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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About
The Cognitive Security Platform® (CSP) is a threat and omnichannel fraud protection solution designed to defend digital businesses, to minimize the risks associated with the provision of digital financial services (home banking and digital payments), and avoid any impact on user experience. We provide a fully packaged, out-of-the-box solution that is digital-ready and can be deployed at lightning-fast speed. Cognitive Security Platform®’s modularity lets you personally activate the functions you need to make your digital business safer. AI proprietary algorithms combined with behavioral biometrics and behavioral analysis provide a frictionless end-user experience while guaranteeing the highest level of security. We also allow you to implement anti-fraud strategies by protecting different channels. The omnichannel view lets you manage all fraud that could affect separate channels from a single console, avoiding vertical management.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Audience
Companies that need behavioral-based threat and fraud protection by way of an authentication system
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Company InformationXTN
Founded: 2014
Italy
xtncognitivesecurity.com/cognitive-security-platform/
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Categories |
Categories |
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
SEAP
Verizon Cloud
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
SEAP
Verizon Cloud
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