Related Products
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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About
SolidPass is a leader in next-generation strong authentication, and protects enterprises and their customers from fraud, digital attacks, and information theft through advanced security software. Solidpass converts mobile phones, internet browsers, and desktop applications into robust security tokens. By eliminating the need for hardware tokens, SolidPass brings the highest levels of security at a fraction of the cost, and without the hassle of traditional, physical two-factor authentication tokens. SolidPass has bridged the traditional trade-off between usability and stronger security, and makes Challenge-Response (CR) and Transaction Data Signing (TDS) simple to use by incorporating advancements such as barcode scanning. Barcode scanning-based authentication can be used for Challenge-Response (CR) and Transaction Data Signing (TDS). Barcode scanning adds usability and convenience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Audience
Enterprises looking for an authentication solution to protect their customers from fraud, digital attacks, and information theft
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Company InformationSolidPass
Founded: 2009
www.solidpass.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Check Point CloudGuard
Cisco AnyConnect
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Juniper Identity Management Service
Verizon Cloud
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Check Point CloudGuard
Cisco AnyConnect
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Juniper Identity Management Service
Verizon Cloud
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