SentryFusionAculab
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Related Products
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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About
SentryFusion allows a more secure, multi-factor analysis for access control to critical resources and areas. SentryFusion includes a cluster-based architecture that provides effective scalability, robustness, and future-proofing, along with the option of hosting on-premise or in a data center. Identify a user's voice and face during a video call so that they may later be recognized during a voice conversation, video call, or image. With identity theft on the rise, MFA is increasingly used to prevent unauthorized access to customer data or financial resources. This opens up the possibility of better-than-real-time operation, even in large-scale authentication scenarios. SentryFusion provides near-instantaneous results, streamlining the authentication process and removing the unnecessary hassle for end users.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Audience
Companies looking for an all-in-one biometric system for face and voice biometrics
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Company InformationAculab
Founded: 1978
United Kingdom
www.aculab.com/biometric-technologies/sentryfusion/
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Categories |
Categories |
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Integrations
Amazon Connect
Supported
Amazon Web Services (AWS)
Supported
Genesys Cloud CX
Supported
GigaSECURE
Supported
Gigamon
Supported
InteractionSync
Supported
Verizon Cloud
Supported
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Integrations
Amazon Connect
Not Supported
Amazon Web Services (AWS)
Not Supported
Genesys Cloud CX
Not Supported
GigaSECURE
Not Supported
Gigamon
Not Supported
InteractionSync
Not Supported
Verizon Cloud
Not Supported
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