ProtectorEquinox Information Systems
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Related Products
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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About
Globally, telecom fraud costs companies nearly $40 billion every year. Just one incident of fraudulent international calls can inflict a $50,000 hit on your bottom line. Manual processes are labor-intensive and lack automated interventions to detect and stop fraud quickly. Protector, the most installed fraud management system in the U.S., is a powerful solution built upon years of experience and enhancements. A comprehensive, scalable solution now in its 11th generation, Protector leverages decades of experience mitigating the risk of fraud at hundreds of carriers. With Protector, you have the tools to stop fraud in progress, investigate and resolve cases quickly, and, most importantly, enjoy rapid and significant return on investment. In direct support of rapid ROI, Protector is fully integrated with the PRISM database of IRSF test numbers, which allows you to often block IRSF attacks before they even start. Identify suspicious network activity.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Audience
Telecommunication networks in need of a tool to process, manage, and prevent fraud
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Company InformationEquinox Information Systems
Founded: 1986
United States
www.equinoxis.com/fraud-management.php
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Categories |
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
Verizon Cloud
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