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About

Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps e-commerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns.

About

The UCP and AP2 documentation describes how the Universal Commerce Protocol (UCP) integrates with the Agent Payments Protocol (AP2) to support secure, verifiable transactions initiated by AI agents or platforms on behalf of users, making it possible for commerce systems to handle discovery, checkout, and payment without intermediaries. UCP is fully compatible with AP2, which acts as the trust layer for agent-led transactions by requiring a secure, cryptographically verifiable exchange of intent and authorization between platforms and businesses using Verifiable Digital Credentials (VDCs); this ensures businesses receive signed checkout commitments that can’t be altered mid-flow and platforms issue proofs of payment authorization tied specifically to a cart state, reducing fraud and making transactions final and authentic.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce retailers and operations leaders who want to use AI to reduce costly return abuse, protect profit margins, and improve customer loyalty by understanding buyer behavior and customizing post-purchase experiences

Audience

Developers and platform architects building AI-driven commerce experiences who need a protocol for secure, interoperable agent-initiated purchasing and payment flows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pinch AI
Founded: 2023
United States
www.pinch.ai/

Company Information

Universal Commerce Protocol (UCP)
United States
ucp.dev/documentation/ucp-and-ap2/

Alternatives

Appriss Engage

Appriss Engage

Appriss Retail

Alternatives

Categories

Categories

Integrations

Adobe Commerce
AfterShip
Agent Payments Protocol (AP2)
BigCommerce
FedEx Ship Manager
Fishbowl
Happy Returns
Loop
Narvar
SAP Cloud Platform
Salesforce
ShipBob
ShipHero
Shopify
UPS Ready

Integrations

Adobe Commerce
AfterShip
Agent Payments Protocol (AP2)
BigCommerce
FedEx Ship Manager
Fishbowl
Happy Returns
Loop
Narvar
SAP Cloud Platform
Salesforce
ShipBob
ShipHero
Shopify
UPS Ready
Claim Pinch AI and update features and information
Claim Pinch AI and update features and information
Claim Universal Commerce Protocol (UCP) and update features and information
Claim Universal Commerce Protocol (UCP) and update features and information