Uptonica

Uptonica

Webgas Srl
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About

We know how important a conversation is to a business. Teambox is blended after doing extensive research in the market that offers similar products and services in order to ensure that we have covered everything for the businesses who want to go the extra mile to provide the best communication experience for customers and an easy collaboration tool for the teams. Bring all your team members into a single unified platform to manage the customer queries received in WhatsApp & Facebook Messenger. Create Departments to make the team organized and route specific chat to a department based on the message context or customer attribute values like a user asking for a sales query of a particular product route to the right department or to a user.

About

Uptonica is a platform for businesses that sell online, collect leads, or support customers. It brings commerce, marketing, and customer conversations into a shared workspace, where AI features can use connected business data. Teams can manage customer conversations alongside CRM records, orders, product information, pricing, and advertising activity. This keeps information from separate tools available in one workspace rather than requiring teams to re-enter context across systems. The platform provides one inbox for WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat. It can help complete product pages with copy, attributes, and translations, and bring Google and Meta ad data into a report with a shared sales-attribution view. Customer records can include related orders and conversations. Uptonica is built by the team behind Webgas, which has supported Shopify brands in Italy and abroad since 2019.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a complete WhatsApp Marketing solution

Audience

Businesses that sell online, collect leads, or answer customers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

€199/month
Starter is €199/month plus VAT per company during launch pricing for the first 100 customers, then €239/month plus VAT. Annual billing is €1,990 plus VAT (€166/month equivalent) for the first 100 customers, then €2,388/year. Optional guided onboarding is priced separately.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.3 / 5
ease 2.0 / 5
features 2.3 / 5
design 2.0 / 5
support 2.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing. Bad Support . Honestly, there are absolutely no pros to mention. The entire experience was frustrating from the start. I cannot find a single positive aspect about this company, their product, or their customer support.
  • Very easy to use, WhatsApp automation works great, saves me lot of time, and support team always helpful when I need. It connects CRM, chatbot and WhatsApp together so everything runs smooth.
  • Absolutely nothing. The UI is very bad. App is always glitchy. the support is non-existent. Do not take their service.

Cons

  • The problem: You paid for a subscription that failed. Poor support: After a week of waiting and several emails, you only received responses from an AI; you never received any real assistance. No solution: Your problem wasn't resolved, and they're ignoring your refund request. Conclusion: You warn that the company is a scam, that they steal money, and you don't recommend them.
  • Took little time to understand all features in starting
  • Scam: The overall experience feels like a deliberate scam – taking money without delivering a functional product or proper support. Terrible User Interface: The UI is outdated, clunky, and difficult to navigate, making the software frustrating to use. Unreliable Software: The software stopped working entirely, rendering it completely useless. Poor Customer Support: Reaching out for help was a nightmare. The contact person, Anil, was unhelpful and dismissive.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Picky Assist
Founded: 2018
United States
pickyassist.com

Company Information

Webgas Srl
Italy
uptonica.com

Alternatives

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CustomerFlows

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hello24

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Categories

Chatbot Supported
WhatsApp Marketing Supported

Categories

AI CRM Supported
AI eCommerce Supported
Chatbot Supported

Integrations

Google Ads Supported
Mailchimp Supported
Shopify Supported
WhatsApp Supported
WooCommerce Supported
WordPress Supported
Zendesk Supported
Calendly Supported
Formstack Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Forms Supported
HubSpot CRM Supported
IFTTT Supported
Integrately Supported
Squarespace Supported
Stripe Not Supported
Trello Supported
Zoom Webinars Supported
realtor.com Supported

Integrations

Google Ads Supported
Mailchimp Supported
Shopify Supported
WhatsApp Supported
WooCommerce Supported
WordPress Supported
Zendesk Supported
Calendly Not Supported
Formstack Not Supported
Google Analytics Supported
Google Calendar Supported
Google Forms Not Supported
HubSpot CRM Not Supported
IFTTT Not Supported
Integrately Not Supported
Squarespace Not Supported
Stripe Supported
Trello Not Supported
Zoom Webinars Not Supported
realtor.com Not Supported
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