Phi-4

Phi-4

Microsoft
Koa

Koa

Salesforce
+
+

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About

Phi-4 is a 14B parameter state-of-the-art small language model (SLM) that excels at complex reasoning in areas such as math, in addition to conventional language processing. Phi-4 is the latest member of our Phi family of small language models and demonstrates what’s possible as we continue to probe the boundaries of SLMs. Phi-4 is currently available on Azure AI Foundry under a Microsoft Research License Agreement (MSRLA) and will be available on Hugging Face. Phi-4 outperforms comparable and larger models on math related reasoning due to advancements throughout the processes, including the use of high-quality synthetic datasets, curation of high-quality organic data, and post-training innovations. Phi-4 continues to push the frontier of size vs quality.

About

Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI developers interested in a state-of-the-art small language model

Audience

Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Microsoft
Founded: 1975
United States
microsoft.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/

Alternatives

Alternatives

No Alternatives
Aion 1.0 Plan

Aion 1.0 Plan

Microsoft
Gemma 3n

Gemma 3n

Google DeepMind
Phi-4-reasoning

Phi-4-reasoning

Microsoft

Categories

Categories

Integrations

Azure Voice Live API
BLACKBOX AI
Database Mart
Hugging Face
LM-Kit.NET
Microsoft Foundry
Microsoft Foundry Models
NVIDIA Nemotron
NativeMind
Private Mind
Runpod
Salesforce
Salesforce Agentforce

Integrations

Azure Voice Live API
BLACKBOX AI
Database Mart
Hugging Face
LM-Kit.NET
Microsoft Foundry
Microsoft Foundry Models
NVIDIA Nemotron
NativeMind
Private Mind
Runpod
Salesforce
Salesforce Agentforce
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