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About

Phano is a composite AI for Customer Success and Account Management teams at B2B SaaS companies. It cross-references each account's usage, relationship and support signals every night to surface, ahead of renewal, the accounts at risk of churn and those ready for expansion, with their probable cause and the action to take. Every diagnostic exposes its evidence, contradictions and blind spots, so teams can trust it before acting. Intelligence is delivered where teams already work: email, Slack, Microsoft Teams, CRM and webhooks, plus API and MCP. The CSM protects the customer base, the Account Manager grows the accounts, from the same diagnostic. Self-serve setup, 30-day free trial, then 99 EUR per month.

About

InboxCRM by AppEQ is a Gmail‐native Customer Success platform designed to keep CS teams organized and proactive—right from their inbox. Rather than toggling between multiple tools, you can import accounts directly from your Gmail and Calendar, automatically log all email and meeting touchpoints, and gain a unified view of account health, usage metrics, and renewal risk. Real‐time dashboards surface at‐risk customers, engagement trends, and expansion opportunities without context‐switching. Integrate seamlessly with CRMs like Salesforce, HubSpot, and Zoho, as well as analytics, helpdesk, and collaboration tools. Smart filters and role‐based access ensure each team member sees only the data they need. With automated alerts, personalized email templates, and one‐click QBR deck generation, InboxCRM helps you drive retention, unlock upsell potential, and elevate customer experiences—without leaving Gmail.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer Success and Account Management teams at B2B SaaS companies

Audience

InboxCRM is ideal for customer success teams and managers seeking a Gmail-native platform that centralizes account management, improves retention, and drives upsell opportunities without disrupting their workflow

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€99/month
Free Version
Free Trial

Pricing

$15/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Phano
Founded: 2026
France
phano.ai/en

Company Information

AppEQ.ai
Founded: 2022
India
www.appeq.ai/

Alternatives

Alternatives

Freshsuccess

Freshsuccess

Freshworks
Inbox Pirates

Inbox Pirates

Crewcharge Technologies
Serif

Serif

Serif AI

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Revenue Management Features

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Chargebee
ChurnZero
ClientSuccess
Freshdesk
Gainsight
Gmail
Gong
Google Docs
Intercom
Khoros
Model Context Protocol (MCP)
Productboard
Seismic
Slack
Zendesk
Zoho CRM
ZoomInfo

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Chargebee
ChurnZero
ClientSuccess
Freshdesk
Gainsight
Gmail
Gong
Google Docs
Intercom
Khoros
Model Context Protocol (MCP)
Productboard
Seismic
Slack
Zendesk
Zoho CRM
ZoomInfo
Claim Phano and update features and information
Claim Phano and update features and information
Claim InboxCRM by AppEQ and update features and information
Claim InboxCRM by AppEQ and update features and information