Related Products
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About
Phano is a composite AI for Customer Success and Account Management teams at B2B SaaS companies. It cross-references each account's usage, relationship and support signals every night to surface, ahead of renewal, the accounts at risk of churn and those ready for expansion, with their probable cause and the action to take.
Every diagnostic exposes its evidence, contradictions and blind spots, so teams can trust it before acting. Intelligence is delivered where teams already work: email, Slack, Microsoft Teams, CRM and webhooks, plus API and MCP.
The CSM protects the customer base, the Account Manager grows the accounts, from the same diagnostic.
Self-serve setup, 30-day free trial, then 99 EUR per month.
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About
SuccessGuardian is a customer success platform designed to help businesses to enhance customer relationships and drive growth through AI-powered technology.
It helps customer success teams to streamline workflows, track customer journeys, and automate engagement to reduce churn and increase customer satisfaction.
Features of the Product:
1. Customer 360 View : Identify and tackle risks proactively, ensuring smooth customer success operations and greater customer satisfaction.
2. Customer Health Score : Identify at-risk accounts early by monitoring various customer health indicators, enabling proactive engagement and intervention to prevent churn or dissatisfaction.
3. Automated Playbooks : Eliminate repetitive tasks such as reviews, surveys, and renewals reminders, while maintaining a personalized touch.
4. Digital Success Room : Engage customers in goal setting and foster shared ownership, trust and loyalty.
5. AI Surveys : Implement the survey across all touchpoints
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer Success and Account Management teams at B2B SaaS companies
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Audience
Customer Success Leaders, Revenue Leaders
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€99/month
Free Version
Free Trial
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Pricing
$50/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPhano
Founded: 2026
France
phano.ai/en
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Company InformationSuccessGuardian
Founded: 2023
India
www.successguardian.in
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Chargebee
Freshdesk
Intercom
Jira
Metabase
Microsoft Teams
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Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Chargebee
Freshdesk
Intercom
Jira
Metabase
Microsoft Teams
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