Salesforce Loyalty ManagementSalesforce
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Related Products
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About
Phaedon is a loyalty strategy, customer experience, analytics, and technology company that helps brands build emotional loyalty and connect customer engagement to revenue. The company supports loyalty programs across every stage of growth, from first program design to global-scale execution. Phaedon combines human-centered strategy, AI-powered insights, predictive analytics, GenAI tools, and flexible technology to help brands create personalized experiences. Its Tally SaaS Loyalty Platform powers configurable loyalty programs with promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, security, compliance, and enterprise scale. Phaedon’s solutions include Loyalty Strategy and Program Design, Customer Experience Transformation, and Marketing Analytics and AI. Built for brands that want to go beyond transactions, Phaedon helps companies understand why customers stay and create loyalty experiences that drive growth.
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About
Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Travel brands, hospitality companies, retailers, enterprise brands, loyalty teams, marketing teams, customer experience leaders, analytics teams, employee experience teams, and organizations that need loyalty strategy, program design, emotional loyalty, customer experience transformation, marketing analytics, AI-powered insights, predictive analytics, GenAI tools, rewards orchestration, customer segmentation, real-time activation, and enterprise loyalty technology.
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Audience
Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20,000 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPhaedon
Founded: 2019
United States
www.wearephaedon.com
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/
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Integrations
Salesforce Agentforce Marketing
Salesforce
Salesforce Agentforce Service
Tableau
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Integrations
Salesforce Agentforce Marketing
Salesforce
Salesforce Agentforce Service
Tableau
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