Penguin

Penguin

Penguin Commercial Limited
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About

This comprehensive travel agency solution offers multi-lingual documentation for quotes, invoices, receipts, e-tickets, confirmations, vouchers, and itineraries. It includes a GL-based budget module, XML/web service integration with third parties, and seamless integration with payment gateways like Sage Pay, Worldpay, Wirecard, Mpesa, with auto-reconciliation. The system features staff commission and sliding/affiliate commission modules, AI-triggered automatic IATA BSP reconciliation, multi-branch and business area accounting, B2B/Agent management, BedBank, and supplier integration. It enables booking retrieval with third-party integration for all GDS and NDC, automatic booking creation, refund, and void processing through GDS, bank reconciliation, GL entry upload using Excel, report schedulers, hotel inventory upload and booking, ABTA reporting, currency revaluation, FIT/group packages, workflow-based menus, corporate booking module, supplier reconciliation with Excel upload.

About

Viaondo is cloud itinerary software for small travel agencies and independent travel advisors. Staff create trips in a web dashboard by writing an itinerary, entering bookings, or importing confirmations such as PDFs, emails, and screenshots. The system organizes flights, hotels, transfers, activities, documents, and local-time details into a draft that agencies can review before publishing. Each traveler receives a branded, multilingual trip web app through a private link, with itinerary updates, travel documents, maps, and city information; saved itineraries, addresses, and documents remain available offline. Teams can reuse trips for new departures and share group or traveler-specific links. Viaondo focuses on itinerary creation and delivery rather than agency CRM, invoicing, payments, fare search, or supplier booking. It serves travel agencies, independent advisors, tour operators, group travel providers, and destination management companies.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Travel agencies, corporate travel agents, small and medium size travel agencies, enterprises

Audience

Small travel agencies and independent travel advisors

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£350/month - 5 Users
Free Version Not Supported
Free Trial Supported

Pricing

$50/month
One plan costs $50/month or $500/year per agency, plus VAT where applicable; annual billing includes two free months. It covers unlimited trips and travelers, with the whole team included. Fair-use limits include 300 AI-imported documents per agency per month, 300 MB of storage per trip, and 20 GB per agency. There is no setup fee. A 14-day free trial is available; a payment card is required to start the trial that enables publishing. Teams with more than 10 users can request a quote.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I wont say the best one in the market, never seen the best yet. Good software a great support team, who never let's you down.

Cons

  • Some user interfaces needs to be improved, some interfaces are bit complicated at the first now it doesn't feel hard.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Penguin Commercial Limited
Founded: 1998
United Kingdom
www.penguininc.com

Company Information

Viaondo
Spain
viaondo.com

Alternatives

XChange

XChange

QuadLabs Technologies

Alternatives

Mercury Office

Mercury Office

Ease Technology
Easy to Travel

Easy to Travel

Easy to Live GmbH

Categories

Travel Agency Supported

Categories

Travel Agency Supported

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
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