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About

Managing your business has never been so easy! Pencil In is an appointment system that brings you and your clients together. Pencil In is designed to give you control over your business and help you save your time. You may benefit from many features that make your professional life easier. Your service schedule is the heart of your business. The Pencil In Scheduler makes it easy for clients to find and enroll in your classes. Just update your Pencil In Schedule, and let your clients handle the rest. They look through the schedule using customised filters, book a class or appointment, edit their profile, and set their payment methods. Manage all of your appointments and your classes from one single view. Track your daily sessions, as well as your team’s, from the Pencil In Scheduler.

About

Online appointment scheduling, client management, business reports, automated appointment reminders, and more. Extensible and infinitely scalable appointment solution able to accommodate businesses and organizations of all sizes. Powerful features and an elegant user interface seamlessly combined with enterprise-grade security, reliability, and performance. PCI Compliant capture, storage, management, and processing of customer payments. Charge or simply store credit cards at the time of scheduling. Upload and store images, forms, receipts, executed contracts, documents, and any other files associated with customers and contacts. SnapAppointments supports multiple business locations per account with each location configurable to any time zone in the world. Embeddable appointment scheduling options allow your clients to schedule appointments in style without leaving your website.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses searching for a business management app

Audience

Companies eeeking for a smarter way to manage appointments, schedules, and clients in the cloud

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per month
Free Version
Free Trial

Pricing

$14.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.3 / 5
ease 2.7 / 5
features 2.3 / 5
design 2.3 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.
  • Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!
  • I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

Cons

  • Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.
  • I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!
  • I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response. I wish my clients could access their own appointments and be able to edit their own profile.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pencil In
Founded: 2015
Australia
www.pencilinapp.com

Company Information

SnapAppointments
Founded: 2011
United States
www.snapappointments.com

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace

Alternatives

E-Z Schedule

E-Z Schedule

Ramoundos Systems
Online Appointment Manager

Online Appointment Manager

AppointmentQuest
Apptoto

Apptoto

Go-Cort
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Credit Card Processing Features

Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Integrations

No info available.

Integrations

No info available.
Claim Pencil In and update features and information
Claim Pencil In and update features and information
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Claim SnapAppointments and update features and information