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About

Paystone's powerful Customer Loyalty Software lets your customers sign up and redeem their rewards right from your own debit machine. You can also sell and redeem gift cards, send personalized email and text message offers with built-in marketing automation, and see your loyalty program ROI with user-friendly reporting and analytics. A platform used by over 25,000 small businesses and large enterprises, boosting customer spending and generating impressive returns has never been easier. Turn casual customers into loyal regulars with Paystone.

About

bLoyal, a cloud-based omnichannel loyalty and rewards program platform enables users to integrate with point of sale (POS) systems and eCommerce solutions. bLoyal is suitable for small to large companies in different industries. bLoyal allows users to create different types of buyer programs, offers, and promotions with options for loyalty points, tiered award programs, and more. bLoyal also features the 360 CRM that connects customers' reward balances and purchases in a single profile.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.

Audience

Global Markets

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Loyalty software starts at $99 per month per location. Visit our website for more detailed pricing.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39.00/month
Starting price $39.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.3 / 5
design 4.5 / 5
support 4.3 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, easy to order plastic cards. GC machine super easy to use too. Invoices always very clear and on time.
  • We could import from Moneris gift card program balance to Paystone app and we can see the each transaction on web dashboard which is very convenient.
  • Fast response. Availability. Reliable. Great Custer service. Ease of use and pretty straight forward.
  • They offer great service, the customer service is so friendly, and so quick! exactly what we needed. Great reports to look at for my business, helps with planning for the future and to get a look into the past.
  • This solution has been installed in our cafeterias and it has improved our bottom line.

Cons

  • Do not have e-gift cards included on the price we pay as other Canadian companies offer. Do not see any support from your company to help with sales of plastic GC to our customers.
  • We used to have Clover Flex and start using Paystone app, however, it’s not available for Clover Mini. We have more locations, but it’s not only one kind of device, so we use the different type of devices it depends on type of businesses. I hope it works in the future.
  • Pricing. I am expecting prices to get revisited. More flexibility and options to link the service with e-loyalty and gift cards via email.
  • Not many, I haven't used their product for too long, so it is hard to say!
  • We are happy with the solution and have no recommendations.

Pros & Cons from Real Users

Pros

  • Tons of reporting and information stored. There are absolutely NO other Pros to using this defunct system.
  • I think these are nice guys, not malicious scammers, but as far as positive aspects about their system--as soon as I think of one, I will let you know.

Cons

  • Customer service takes forever. Reports are difficult to figure out. They changed my subscription rate several times. They often place blame on my POS company for their applications failures. They told me it would be a seamless integration and that they would be able to set up my frequent buyer accounts but they did many of them wrong.
  • --does not integrate with Counterpoint very well --slow/no service response --clunky and redundant integration site --slow hosting due to narrow bandwidth --as "buggy" as I have ever seen

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Paystone
Founded: 2009
Canada
www.paystone.com

Company Information

bLoyal
Founded: 2008
United States
www.bloyal.com

Alternatives

Alternatives

NETGCS

NETGCS

Aqweeva
Loyax

Loyax

Sirma
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
Impact Advocate

Impact Advocate

impact.com

Categories

Customer Loyalty Supported
Gift Card Supported
Loyalty Management Supported
Payment Processing Supported

Categories

Loyalty Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Not Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Integrations

Agiliron Supported
CLV Wallet Not Supported
Focus POS Supported
Heyday AI Supported
KORONA POS Not Supported
LS Retail Not Supported
Microsoft Dynamics 365 Not Supported
NCR Voyix Not Supported
Post Affiliate Pro Not Supported
QuickBooks Online Not Supported
Rapid Gun Systems Not Supported
Retail Management Hero (RMH) Not Supported
SimpleTexting Not Supported
Veloce Supported
Volanté POS Supported
WooCommerce Not Supported
WordPress Not Supported
Zendesk Not Supported

Integrations

Agiliron Not Supported
CLV Wallet Supported
Focus POS Not Supported
Heyday AI Not Supported
KORONA POS Supported
LS Retail Supported
Microsoft Dynamics 365 Supported
NCR Voyix Supported
Post Affiliate Pro Supported
QuickBooks Online Supported
Rapid Gun Systems Supported
Retail Management Hero (RMH) Supported
SimpleTexting Supported
Veloce Not Supported
Volanté POS Not Supported
WooCommerce Supported
WordPress Supported
Zendesk Supported
Claim Paystone Loyalty and update features and information
Claim Paystone Loyalty and update features and information
Claim bLoyal and update features and information
Claim bLoyal and update features and information