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About

Paystone's powerful Customer Loyalty Software lets your customers sign up and redeem their rewards right from your own debit machine. You can also sell and redeem gift cards, send personalized email and text message offers with built-in marketing automation, and see your loyalty program ROI with user-friendly reporting and analytics. A platform used by over 25,000 small businesses and large enterprises, boosting customer spending and generating impressive returns has never been easier. Turn casual customers into loyal regulars with Paystone.

About

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.

Audience

Ideal for any retail store wanting to retain their loyal customers, attract new clients, and find innovative ways to sell to their existing customers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Loyalty software starts at $99 per month per location. Visit our website for more detailed pricing.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.3 / 5
design 4.5 / 5
support 4.3 / 5

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, easy to order plastic cards. GC machine super easy to use too. Invoices always very clear and on time.
  • We could import from Moneris gift card program balance to Paystone app and we can see the each transaction on web dashboard which is very convenient.
  • Fast response. Availability. Reliable. Great Custer service. Ease of use and pretty straight forward.
  • They offer great service, the customer service is so friendly, and so quick! exactly what we needed. Great reports to look at for my business, helps with planning for the future and to get a look into the past.
  • This solution has been installed in our cafeterias and it has improved our bottom line.

Cons

  • Do not have e-gift cards included on the price we pay as other Canadian companies offer. Do not see any support from your company to help with sales of plastic GC to our customers.
  • We used to have Clover Flex and start using Paystone app, however, it’s not available for Clover Mini. We have more locations, but it’s not only one kind of device, so we use the different type of devices it depends on type of businesses. I hope it works in the future.
  • Pricing. I am expecting prices to get revisited. More flexibility and options to link the service with e-loyalty and gift cards via email.
  • Not many, I haven't used their product for too long, so it is hard to say!
  • We are happy with the solution and have no recommendations.

Pros & Cons from Real Users

Pros

  • The people are the best part. The sales rep and internal operations team were very polite and consistently kind.
  • TapMango is an interesting and profitable platform to promote e-commerce. It provides conveniences both for us when promoting products and services. It is also convenient for customers to bid and make purchases. It helps us track our customers throughout the buying process, and its review system is excellent; it helps us increase customer loyalty and give reputation to our business. It makes everything more convenient for marketing and sales teams to push products and make it convenient for customers to make purchases. It is an excellent platform to increase sales and generate more revenue.
  • TapMango has given a good impression to every person interested in my products or services. It is simple as the sales channel is elaborated; in a few words, it is distributed with the necessary quality. The support is synchronized with the history and gives an immediate response. TapMango prevails in commerce as a tool that drives sales.

Cons

  • • Unexpected and undisclosed costs, including required third-party subscriptions (Ecard Systems and Apple Developer fees) that were not clearly communicated during the sales process. • Misrepresentation of system integration, specifically the claim of a “fully integrated” POS solution, which in practice requires manual workarounds that slow transactions. • Missed and significantly delayed launch timelines, despite providing ample notice and completing all requested onboarding and marketing preparations. • Lack of a functional final product, including a non-operational app and online ordering system that has never processed a single order. • Restricted access to our own customer and loyalty data, which has prevented us from transitioning to a functioning alternative solution.
  • TapMango is expensive, and their support team leaves a lot to be desired; we have not been able to establish contact with them most of the times we have requested it, they need to improve.
  • The price is high; I found it somewhat expensive because it is simple, and its functions are not so exponential in scope. Plus, its overall design is a bit dated.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Paystone
Founded: 2009
Canada
www.paystone.com

Company Information

TapMango
Founded: 2013
Canada
www.tapmango.com/

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
NETGCS

NETGCS

Aqweeva
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Integrations

Agiliron
ACCEO Logivision
Aireus
Cluster POS
Commerce7
Focus POS
Heyday AI
Lightspeed Retail
Shopify
Square Appointments
Square POS
Square Payments
Square for Retail
Toast Kitchen Display System
Toast POS
Veloce
Volanté POS

Integrations

Agiliron
ACCEO Logivision
Aireus
Cluster POS
Commerce7
Focus POS
Heyday AI
Lightspeed Retail
Shopify
Square Appointments
Square POS
Square Payments
Square for Retail
Toast Kitchen Display System
Toast POS
Veloce
Volanté POS
Claim Paystone Loyalty and update features and information
Claim Paystone Loyalty and update features and information
Claim TapMango and update features and information
Claim TapMango and update features and information