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About

Paystone's powerful Customer Loyalty Software lets your customers sign up and redeem their rewards right from your own debit machine. You can also sell and redeem gift cards, send personalized email and text message offers with built-in marketing automation, and see your loyalty program ROI with user-friendly reporting and analytics. A platform used by over 25,000 small businesses and large enterprises, boosting customer spending and generating impressive returns has never been easier. Turn casual customers into loyal regulars with Paystone.

About

We're the rewards and payments people. We bundle easy-to-use technology, desirable rewards, and expert service to help companies get the most out of their reward and incentive programs—from customer loyalty and employee engagement to wellness and research participation. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their recipients, maximizing impact and driving real business results. Our approach to reward delivery is simple—from our technology to our pricing. - No transaction fees - Instant delivery - Customizable email templates - Free recipient support - International reward options - Reward catalog filled with 1000+ gift cards, prepaid cards, and donations - Reward solutions are free in most cases

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.

Audience

Companies of all sizes that want to reward or incentivize their target audiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Loyalty software starts at $99 per month per location. Visit our website for more detailed pricing.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.3 / 5
design 4.5 / 5
support 4.3 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.5 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, easy to order plastic cards. GC machine super easy to use too. Invoices always very clear and on time.
  • We could import from Moneris gift card program balance to Paystone app and we can see the each transaction on web dashboard which is very convenient.
  • Fast response. Availability. Reliable. Great Custer service. Ease of use and pretty straight forward.
  • They offer great service, the customer service is so friendly, and so quick! exactly what we needed. Great reports to look at for my business, helps with planning for the future and to get a look into the past.
  • This solution has been installed in our cafeterias and it has improved our bottom line.

Cons

  • Do not have e-gift cards included on the price we pay as other Canadian companies offer. Do not see any support from your company to help with sales of plastic GC to our customers.
  • We used to have Clover Flex and start using Paystone app, however, it’s not available for Clover Mini. We have more locations, but it’s not only one kind of device, so we use the different type of devices it depends on type of businesses. I hope it works in the future.
  • Pricing. I am expecting prices to get revisited. More flexibility and options to link the service with e-loyalty and gift cards via email.
  • Not many, I haven't used their product for too long, so it is hard to say!
  • We are happy with the solution and have no recommendations.

Pros & Cons from Real Users

Pros

  • Easy integration when it came to attaching API credentials to our LMS platform. Seamless connection back when calling the gift card to be viewed by a front end user.
  • Tango Review is very user-friendly and easy to use. We can claim the incentive as the form of gift cards from many e-commerce platform like Amazon, Flipkart etc.
  • I have been a professional reviewer since a long time, & i have been receiving my GC vouchers which can be claimed through Tango & I appreciate the level of smoothness while claiming the GC's. Its amazing i must say.
  • I like its easiness and smoothness because anyone can avail it for various e-commerce sites with various options.
  • Tango is simple to use, yet there's a lot of room for customization of user roles. Our clients love the choice aspect of the solution.

Cons

  • Nothing, honestly. The platform has been incredible so far.
  • We can use this incentive in any others place expect what is mentioned there. We will get only gift card not cash.
  • Two issues which i practically think need to be addresses at a higher level, One is limited amount options to claim vouchers as i receive vouchers in odd amounts so there always some amount which is pending into the wallet due to this reason. The small amount if can be counted together it is almost over $20. Second is non-transferable currency options it should be available.
  • Sometimes it becomes not available for longer time.
  • It would be nice to be able to edit the gift card choices without paying the custom link fee, particularly because they have options link wine.com that aren't acceptable for grant funded organizations.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Paystone
Founded: 2009
Canada
www.paystone.com

Company Information

Tango Card
Founded: 2010
United States
www.tangocard.com

Alternatives

Alternatives

NETGCS

NETGCS

Aqweeva
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Customer Loyalty Supported
Gift Card Supported
Loyalty Management Supported
Payment Processing Supported

Categories

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Not Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Not Supported
Goal Management Not Supported
Health & Wellness Programs Supported
Performance Management Supported
Pulse Surveys Not Supported

Integrations

ACCEO Logivision Supported
Agolix by Assessment Generator Not Supported
Aireus Supported
CaterZen Not Supported
Cluster POS Supported
Focus POS Supported
GrowSurf Not Supported
Heyday AI Supported
HubEngage Not Supported
Influitive Not Supported
Mobile Tracker Free Not Supported
Orca Not Supported
Salesforce Not Supported
Stackreaction Not Supported
Tadata Not Supported
Veloce Supported
Volanté POS Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

ACCEO Logivision Not Supported
Agolix by Assessment Generator Supported
Aireus Not Supported
CaterZen Supported
Cluster POS Not Supported
Focus POS Not Supported
GrowSurf Supported
Heyday AI Not Supported
HubEngage Supported
Influitive Supported
Mobile Tracker Free Supported
Orca Supported
Salesforce Supported
Stackreaction Supported
Tadata Supported
Veloce Not Supported
Volanté POS Not Supported
Wufoo Supported
Zapier Supported
Claim Paystone Loyalty and update features and information
Claim Paystone Loyalty and update features and information
Claim Tango Card and update features and information
Claim Tango Card and update features and information