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About

Paylode is the leading customer perks platform for companies that want to launch an amazing perks program without the burden and expense of building one in-house. Paylode is like having an entire partnerships team in your corner. We vet and pre-negotiate thousands of perks offers from top consumer brands, and provide easy no-code tools to save companies massive amounts of time and overhead. Integrating perks into the customer experience adds immense value to your product at a time when everyone is scrutinizing their budgets and looking for ways to save. Perks programs increase conversion rates, retention, engagement, and satisfaction while unlocking a new stream of revenue for your company.

About

Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies with 10k users or more

Audience

Brands that want to connect with customers to acquire, engage, and retain new customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Quotes are designed for the features and specific campaigns your company needs. Get a free proposal in a live demo today.
Free Version Not Supported
Free Trial Not Supported

Pricing

Performance based
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We wanted to move beyond generic discount-based loyalty and needed a platform that truly drove subscriber behavior. Paylode helped us build a branded perks program that rewards actions like eSIM activation, autopay sign-ups, and plan upgrades — all without cutting core service pricing. Our churn dropped by 18% in the first year, and we saw a 22% increase in ARPU among engaged segments. Integration was smooth with our CRM and app, and the team provided outstanding support. Highly recommend for any telecom provider looking to modernize loyalty and retention.

Cons

  • While our overall experience with Paylode has been highly positive, there’s always room to evolve. Having deeper behavioral segmentation within the dashboard could help us fine-tune campaigns even more precisely. That said, it was not blocker—just opportunitity for added value as the platform grows.

Pros & Cons from Real Users

Pros

  • I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well.

Cons

  • The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Paylode
Founded: 2020
United States
paylode.com

Company Information

Surkus
Founded: 2014
United States
surkus.com

Alternatives

Alternatives

Tessitura

Tessitura

Tessitura Network

Categories

Categories

Customer Loyalty Supported
Event Marketing Supported
Review Management Supported
Ticketing Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Not Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Integrations

ActiveCampaign Supported
Adobe Marketo Engage Supported
Angular Supported
Braze Supported
Constant Contact Supported
Drupal Supported
Entrata Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Mailchimp Supported
React Supported
RealPage Supported
RentCafe Supported
SendGrid Supported
Shopify Supported
Vue.js Supported
Webflow Supported
WordPress Supported
Zapier Supported

Integrations

ActiveCampaign Not Supported
Adobe Marketo Engage Not Supported
Angular Not Supported
Braze Not Supported
Constant Contact Not Supported
Drupal Not Supported
Entrata Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Magento Not Supported
Mailchimp Not Supported
React Not Supported
RealPage Not Supported
RentCafe Not Supported
SendGrid Not Supported
Shopify Not Supported
Vue.js Not Supported
Webflow Not Supported
WordPress Not Supported
Zapier Not Supported
Claim Paylode and update features and information
Claim Paylode and update features and information
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Claim Surkus and update features and information