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About

PatientLoop is an AI-powered dental practice growth platform designed to help practices convert more leads into booked patients and measure the revenue generated by their marketing. The software captures and manages leads from calls, forms, advertising, SEO, social media, and offline sources while providing real-time attribution back to the originating channel. Its call management tools include AI call grading, coaching insights, automated missed-call texts, and an auto-dialer for following up with prospective patients. PatientLoop also analyzes why leads do not book, categorizing issues such as insurance concerns, unanswered calls, pricing objections, availability, and comparison shopping. Staff Performance provides AI-generated scorecards for front-desk team members, including call scores, booking performance, coaching recommendations, and team-level trends.

About

ThriveCloud is an all-in-one, all-inclusive cloud-based dental practice management software with comprehensive clinical, business, patient relationship, and marketing features. Whether your practice has one location or dozens, you're a solo provider or have multiple providers, are a general dentist or a specialist, ThriveCloud will streamline your workflows to keep your team working in tandem, plus delight patients with a variety of self-service tools including online scheduling and payments. ThriveCloud is always updated and backs up automatically, plus displays beautifully on any device with a browser and internet connection (even your phone), so you can access the full software anywhere, anytime. There are no limits on the number of dentists, users, or locations - you get everything for one affordable price.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Designed for dental practices, DSOs, practice owners, front-desk managers, growth teams, and dental marketing agencies that want to improve lead conversion, call handling, patient acquisition, and marketing ROI

Audience

Dentists

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$449 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.3 / 5
ease 1.3 / 5
features 1.7 / 5
design 1.7 / 5
support 2.7 / 5

Pros & Cons from Real Users

Pros

  • This could be okay for a small office with only 1 location and the owner only working but even then there are so many cons
  • Patient records are saved on cloud. Can be accessed from any place and time. And would be better if it worked exactly like Practice Web.
  • The company is responsive to issues and requests. Has the potential to be good when it is finally complete but that may be a while. Most of the staff is very nice and helpful. The product is improving.

Cons

  • This is horrible for a multi office multi dentist office. The account ledger and x ray are the only thing that follows with the patient The x ray quality is not good They say they will do any enhancements but that barely happens There contract has hidden fees None of your documents will come over into their software They will charge you a crazy amount of money to get a copy of YOUR PATIENT FILES in order to switch from them
  • Not very productive or user friendly. Takes to many steps to complete one simple task that would take less amount of time on Practice Web.
  • There are a lot of problems within the software right now. Many glitches and random issues as they are always updating because it is new so when an update goes through sometimes other things get messed up. Our whole software has gone offline completely twice and we couldn't access anything, see our schedule, etc. They have one particular staff member who can be rude and condescending. It's very slow and some tasks take many steps to complete. Attachments require you to redownload items that are already in the software. Real time eligibility wasn't explained that not all insurance companies work with it so the major companies in our area can't be verified.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PatientLoop
Founded: 2024
patientloop.com/dental-practices

Company Information

ThriveCloud
mythrivecloud.com

Alternatives

Alternatives

DentalTap

DentalTap

Dental Cloud, Inc.
Ultimo Dental Software

Ultimo Dental Software

Ultimo Health Technologies
Dental Professional Portal

Dental Professional Portal

Silicon Technix Ltd

Categories

Categories

Integrations

Lasso MD Supported

Integrations

Lasso MD Not Supported
Claim PatientLoop and update features and information
Claim PatientLoop and update features and information
Claim ThriveCloud and update features and information
Claim ThriveCloud and update features and information