iELS

iELS

Cardbiz Solutions
+
+

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About

Patch Retention is a customer retention platform that offers a suite of tools designed to enhance customer engagement and loyalty. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, analytics and insights, referral programs, and customer segmentation. These tools enable businesses to deliver personalized messages, understand customer behavior, and implement effective retention strategies. Patch Retention also provides an RFM (Recency, Frequency, Monetary) analysis feature, allowing businesses to gain deep insights into customer segments and tailor retention strategies with precision. By integrating these capabilities, Patch Retention aims to boost customer loyalty, reduce churn, and drive long-term success for businesses.

About

iELS offers powerful marketing strategy that helps companies identify, retain and increase customer loyalty by rewarding their customer. A long-term marketing strategy that helps companies identify, retain and increase customer loyalty by rewarding them based on flexible dynamic business rules. iELS or innovative E-Loyalty System can be customized to be flexible and take into consideration the dynamic nature of our client's needs to cope with their present and future requirements. It enables our client to take advantage of leading web-based applications and easy deployment of the electronic data capture (EDC) Terminal at the front end. iELS's unique and powerful loyalty marketing system provides maximum flexibility in delivering an overall solution, one that is top-class and designed to meet our client's long-term goals and strategies. Loyalty marketing helps you retain customers - which helps you increase profits.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for a retention marketing tool solution

Audience

Companies seeking a tool to identify, retain and increase customer loyalty by rewarding their customer

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Patch Retention
Founded: 2011
United States
patchretention.com

Company Information

Cardbiz Solutions
www.cardbiz.com.my/products/software/loyalty-program-iels

Alternatives

Alternatives

Kaizen Loyalty Platform

Kaizen Loyalty Platform

Kaizen Loyalty
Capillary Loyalty+

Capillary Loyalty+

Capillary Technologies

Categories

Customer Loyalty Supported
Customer Retention Supported
RFM Analysis Supported

Categories

Customer Loyalty Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Not Supported

Integrations

ROLLER Supported
VenueSumo Supported

Integrations

ROLLER Not Supported
VenueSumo Not Supported
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