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About

Patch Retention is a customer retention platform that offers a suite of tools designed to enhance customer engagement and loyalty. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, analytics and insights, referral programs, and customer segmentation. These tools enable businesses to deliver personalized messages, understand customer behavior, and implement effective retention strategies. Patch Retention also provides an RFM (Recency, Frequency, Monetary) analysis feature, allowing businesses to gain deep insights into customer segments and tailor retention strategies with precision. By integrating these capabilities, Patch Retention aims to boost customer loyalty, reduce churn, and drive long-term success for businesses.

About

Development and implementation of loyalty programs with CRM and mobile applications (iOS and Android) for retail, restaurants, gas stations, pharmacies and other areas. We integrate into the cash register system and POS terminals, connect all the actions of the buyer at the checkout with the base in the cloud. We provide work even without the Internet. We offer such solutions: - gamification - delivery and booking - online payment in the application - dynamic QR code - cashback - management of promotions and offers - sending push notifications - integration with social networks - online catalog of goods by category with filters - customer news feed - referral recommendation system - customer rank management - receiving feedback after purchase and managing them - purchase history - registration of purchases and self-delivery in the application of the buyer - dashboards with online sales dynamics - rfm analysis and cohort analysis - fraud protection

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone looking for a retention marketing tool solution

Audience

Retail, restaurants, cafe, hotels, stores and shops, POS systems, marketing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20
There are different options.
It could be a connection
per point of sale, per point of payment (POS), per check,
one-time license, monthly fee (support)
for a new integration (if it doesn't exist)
We have special conditions for new regions.
We have different offers for each industry.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Uployal shows itself as a reliable performer, in their arsenal is a logically built understanding of the user interface, an easy-to-administer website for business, quick communication with the client, a well-built push system, detailed analytics for a more accurate market analysis based on business indicators, coupons, special offers , promotions, customer ratings, reviews, which is an integral part of b2c work.
  • The company's product, i.e. the mobile application, is easy to use and has a beautiful design. It has all the necessary information for consumers.
  • After 2 years of using that app I can highlight the following advantages: - the app is simple in using; - manager-friendly interface; - comfortable interaction with the seller; - analytics is available; - feasibility to create personal offers; - push notifications; - possibility to announce new products and promotions; - rating system for users.

Cons

  • During the period of work, the company did not encounter any claims.
  • So far, I haven't noticed any disadvantages or negatives in this company and their product.
  • Major disadvantages wasn't found and we're completely satisfied with the app performance.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Patch Retention
Founded: 2011
United States
patchretention.com

Company Information

Uployal
Founded: 2017
Poland
uployal.ai

Alternatives

Alternatives

Leal

Leal

Jemcode Limited

Categories

Customer Loyalty Supported
Customer Retention Supported
RFM Analysis Supported

Categories

Customer Loyalty Supported
Loyalty Management Supported
RFM Analysis Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Integrations

1C:Drive Not Supported
1C:ERP Not Supported
1C:Enterprise Not Supported
Facebook Ads Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Meta Ads Not Supported
Poster POS Not Supported
ROLLER Supported
Telegram Not Supported
VenueSumo Supported
iiko Not Supported

Integrations

1C:Drive Supported
1C:ERP Supported
1C:Enterprise Supported
Facebook Ads Supported
Google Ads Supported
Google Analytics Supported
Meta Ads Supported
Poster POS Supported
ROLLER Not Supported
Telegram Supported
VenueSumo Not Supported
iiko Supported
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