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About

Patch Retention is a customer retention platform that offers a suite of tools designed to enhance customer engagement and loyalty. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, analytics and insights, referral programs, and customer segmentation. These tools enable businesses to deliver personalized messages, understand customer behavior, and implement effective retention strategies. Patch Retention also provides an RFM (Recency, Frequency, Monetary) analysis feature, allowing businesses to gain deep insights into customer segments and tailor retention strategies with precision. By integrating these capabilities, Patch Retention aims to boost customer loyalty, reduce churn, and drive long-term success for businesses.

About

Development and implementation of loyalty programs with CRM and mobile applications (iOS and Android) for retail, restaurants, gas stations, pharmacies and other areas. We integrate into the cash register system and POS terminals, connect all the actions of the buyer at the checkout with the base in the cloud. We provide work even without the Internet. We offer such solutions: - gamification - delivery and booking - online payment in the application - dynamic QR code - cashback - management of promotions and offers - sending push notifications - integration with social networks - online catalog of goods by category with filters - customer news feed - referral recommendation system - customer rank management - receiving feedback after purchase and managing them - purchase history - registration of purchases and self-delivery in the application of the buyer - dashboards with online sales dynamics - rfm analysis and cohort analysis - fraud protection

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for a retention marketing tool solution

Audience

Retail, restaurants, cafe, hotels, stores and shops, POS systems, marketing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$20
There are different options.
It could be a connection
per point of sale, per point of payment (POS), per check,
one-time license, monthly fee (support)
for a new integration (if it doesn't exist)
We have special conditions for new regions.
We have different offers for each industry.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Uployal shows itself as a reliable performer, in their arsenal is a logically built understanding of the user interface, an easy-to-administer website for business, quick communication with the client, a well-built push system, detailed analytics for a more accurate market analysis based on business indicators, coupons, special offers , promotions, customer ratings, reviews, which is an integral part of b2c work.
  • The company's product, i.e. the mobile application, is easy to use and has a beautiful design. It has all the necessary information for consumers.
  • After 2 years of using that app I can highlight the following advantages: - the app is simple in using; - manager-friendly interface; - comfortable interaction with the seller; - analytics is available; - feasibility to create personal offers; - push notifications; - possibility to announce new products and promotions; - rating system for users.

Cons

  • During the period of work, the company did not encounter any claims.
  • So far, I haven't noticed any disadvantages or negatives in this company and their product.
  • Major disadvantages wasn't found and we're completely satisfied with the app performance.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Patch Retention
Founded: 2011
United States
patchretention.com

Company Information

Uployal
Founded: 2017
Poland
uployal.ai

Alternatives

Alternatives

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Integrations

1C:Drive
1C:ERP
1C:Enterprise
Facebook Ads
Google Ads
Google Analytics
Meta Ads
Poster POS
ROLLER
Telegram
VenueSumo
iiko

Integrations

1C:Drive
1C:ERP
1C:Enterprise
Facebook Ads
Google Ads
Google Analytics
Meta Ads
Poster POS
ROLLER
Telegram
VenueSumo
iiko
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