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About

Patch Retention is a customer retention platform that offers a suite of tools designed to enhance customer engagement and loyalty. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, analytics and insights, referral programs, and customer segmentation. These tools enable businesses to deliver personalized messages, understand customer behavior, and implement effective retention strategies. Patch Retention also provides an RFM (Recency, Frequency, Monetary) analysis feature, allowing businesses to gain deep insights into customer segments and tailor retention strategies with precision. By integrating these capabilities, Patch Retention aims to boost customer loyalty, reduce churn, and drive long-term success for businesses.

About

A highly adaptable digital loyalty and gift platform - proven to help increase customer spend by up to 40%. Easily tailor a unique loyalty & gift program that quickly meets your business goals. Our powerful marketing automation tool aggregates data from all available sources, then uses deep learning to intelligently segment and target high potential customers – all on autopilot. Our advanced ROI focused analytics helps you easily pinpoint areas for the highest retention and growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone looking for a retention marketing tool solution

Audience

Restaurants and retailers searching for a powerful Online Ordering solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$79 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Patch Retention
Founded: 2011
United States
patchretention.com

Company Information

Spoonity
Founded: 2011
Canada
spoonity.com

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Guest Innovations

Categories

Customer Loyalty Supported
Customer Retention Supported
RFM Analysis Supported

Categories

Customer Loyalty Supported
Online Ordering Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Not Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Not Supported
Mobile Ordering Not Supported
Push Notifications Not Supported
Reporting / Analytics Not Supported
Rewards / Loyalty Program Not Supported
Secure Payment Processing Not Supported
Store Locator Not Supported
White-Label Not Supported

Integrations

ACCEO Logivision Not Supported
Clover Not Supported
Global Payments Not Supported
Mailchimp Not Supported
Maitre'D POS Not Supported
Oracle MICROS POS Not Supported
POS KING Not Supported
POSitouch Not Supported
Plug'n Pay Not Supported
RealDecoy Not Supported
Revel Systems Not Supported
Shopify Not Supported
Stripe Not Supported
TCPOS Not Supported
Twilio Not Supported
VenueSumo Supported
Volanté POS Not Supported
Xperio POS Not Supported
eCard Systems Not Supported

Integrations

ACCEO Logivision Supported
Clover Supported
Global Payments Supported
Mailchimp Supported
Maitre'D POS Supported
Oracle MICROS POS Supported
POS KING Supported
POSitouch Supported
Plug'n Pay Supported
RealDecoy Supported
Revel Systems Supported
Shopify Supported
Stripe Supported
TCPOS Supported
Twilio Supported
VenueSumo Not Supported
Volanté POS Supported
Xperio POS Supported
eCard Systems Supported
Claim Patch Retention and update features and information
Claim Patch Retention and update features and information
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Claim Spoonity and update features and information