Salesforce PRM

Salesforce PRM

Salesforce
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About

PartnerStack is the only partnerships platform built for SaaS, designed to deliver predictable revenue and accelerate growth for software businesses and their partners. Companies like Intercom, Webflow and monday.com use PartnerStack to manage and scale their partner programs, automating partner onboarding, training, payments and more to empower their partners' success. In the past year alone, partners in the PartnerStack Network have generated over $100 million in revenue for programs on PartnerStack. Fully support your partner marketing, referral, and reseller channel needs, from a single platform. Take the admin work out of your program, and focus on partner success and scale by automating partner onboarding, attribution, engagement, payouts, and compliance. Tap Into the only global B2B partner network supporting over half a million partnerships globally, and counting. Get in touch with us today to learn more.

About

Salesforce Partner Relationship Management (PRM) is a comprehensive solution designed to help businesses manage their partner ecosystems efficiently. It provides tools for partner onboarding, deal registration, collaboration, and performance tracking. Integrated with Salesforce’s CRM, the PRM platform offers a seamless experience for managing partner relationships, enabling businesses to streamline workflows, improve sales performance, and gain deeper insights into partner activity. Features like AI-powered sales workflows, automated marketing fund requests, and partner analytics help businesses optimize partner-driven sales efforts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small to mid-sized B2B SaaS businesses

Audience

Businesses and sales teams looking to optimize their partner relationships, streamline sales processes, and boost performance using an integrated Partner Relationship Management (PRM) solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Partnerstack provides a comprehensive platform for managing partner relationships, enabling businesses to efficiently onboard, track & collaborate with their partners. The platform offers automated tracking & attribution tools, allowing businesses to monitor partner stats.
  • Ridiculously easy to set up with my current affiliate programs. One stop shop to manage my partnerships without having to log on to a bunch of different platforms.

Cons

  • There are certain considerations for small businesses which needs to be taken into limelight before implementation like cost structure & customization complexity.
  • I wasn't notified of an affiliate payment until a couple of weeks after the transaction, but I understand that could be the affiliate partner itself instead of PartnerStack. Hard to tell what that bottleneck is. Payment itself was issued quickly though!

Pros & Cons from Real Users

Pros

  • Salesforce Partner Relationship Management is a platform that becomes necessary at the moment of integrating new employees into the business. This solution is perfect for creating an automated platform that saves you time and does manual tasks for you without much effort. I like that this platform is very robust and has many different tools that when combined together, make a great service to manage all partners in one single place. It is possible to track the onboarding process and guide everyone through every step of this process while creating a helpful guide that helps ease the process for us making it automated, and provides the necessary help for those joining the business without having to do this manually, and it becomes easy for both parties. It can be integrated with many other different solutions to ensure that the sales experience is smooth and efficient, and provides helpful analytics that help understand customers in a more individual way, using smart technology that sorts out different information into a robust timeline that distributes all the information in an easy to digest way, it is very easy to understand the different tools that Salesforce PRM has and it becomes even easier to integrate into the everyday sales work, we can keep track of leads and see them in a beautiful chart that displays all the necessary information and helps understand better these insights without having to look at everything individually. The analytics that Salesforce PRM provides are very extensive and do not leave room for any doubts, it helps place the right variables in stunning analytics that can help keep track of all partners and assist them whenever they need to, using smart technology that can study different factors such as search activity, page views, and more. I can easily identify leads and its extensive pipeline with this solution.

Cons

  • There is not much customization when it comes to how the data analytics and charts will display, it only comes with a few options to choose from and these options become very limited as they cannot be fully customized, I would like to see more implementation of different charts that adjust to different needs because sometimes it feels way too limited and I lack the ability to show different things in the analytics because of this limitation. I also find that the cost for this software is very high compared to other solutions out there, but I also think that the Salesforce ecosystem provides a great stability and reliability that no other single software could provide, it has high security measures that protect data and privacy, and when it comes to channel analytics, I like to choose what is best and right for my business no matter the cost, however, I do think that they can come up with more affordable solutions for those small businesses that want to integrate this platform into their business but the high cost is stopping them.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PartnerStack
Founded: 2015
Canada
www.partnerstack.com/

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/sales/partner-relationship-management/

Alternatives

Alternatives

Impartner PRM

Impartner PRM

Impartner
Introw PRM

Introw PRM

Introw
Impartner PRM

Impartner PRM

Impartner

Categories

Categories

Partner Relationship Management (PRM) Features

Asset Management Supported
Business Plans Supported
Channel Marketing Automation Supported
Collaboration Tools Not Supported
Compliance Management Supported
Deal Management Supported
Deal Registration Supported
Lead Generation Not Supported
Lead Sharing Not Supported
Partner Onboarding Supported
Partner Portal Supported
Performance Metrics Supported
Rewards Programs Supported
Workflow Management Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Not Supported
Commission Management Supported
Contest Management Supported
Coupon Management Not Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Not Supported
Social Sharing Not Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Supported
Inventory Control Not Supported
Lead Management Supported
Opportunity Management Supported
Order Management Not Supported
Partner Management Supported
Product Management Not Supported
Reseller Management Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Supported
Lead Engagement Not Supported
Loyalty Program Not Supported
Referral Tracking Supported
Rewards Management Supported

Partner Relationship Management (PRM) Features

Asset Management Not Supported
Business Plans Supported
Channel Marketing Automation Supported
Collaboration Tools Supported
Compliance Management Supported
Deal Management Supported
Deal Registration Supported
Lead Generation Not Supported
Lead Sharing Supported
Partner Onboarding Supported
Partner Portal Supported
Performance Metrics Supported
Rewards Programs Not Supported
Workflow Management Supported

Integrations

Salesforce Supported
5X Supported
Axis LMS Supported
BI Book Supported
Bevy Supported
Braintree Supported
Chargebee Supported
ClickFunnels Supported
Copper Supported
FastSpring Supported
Hightouch Supported
HubSpot Customer Platform Supported
Maxio Supported
Oracle Partner Relationship Management Not Supported
Pipedrive Supported
Recurly Supported
Shift Supported
Shopify POS Supported
Stripe Supported
Zapier Supported

Integrations

Salesforce Supported
5X Not Supported
Axis LMS Not Supported
BI Book Not Supported
Bevy Not Supported
Braintree Not Supported
Chargebee Not Supported
ClickFunnels Not Supported
Copper Not Supported
FastSpring Not Supported
Hightouch Not Supported
HubSpot Customer Platform Not Supported
Maxio Not Supported
Oracle Partner Relationship Management Supported
Pipedrive Not Supported
Recurly Not Supported
Shift Not Supported
Shopify POS Not Supported
Stripe Not Supported
Zapier Not Supported
Claim PartnerStack and update features and information
Claim PartnerStack and update features and information
Claim Salesforce PRM and update features and information
Claim Salesforce PRM and update features and information