Return Magic

Return Magic

Shopify
+
+

Related Products

  • Maropost Marketing Cloud
    152 Ratings
    Visit Website
  • Descartes Sellercloud
    98 Ratings
    Visit Website
  • ShipHero
    919 Ratings
    Visit Website
  • LIVE Connect
    46 Ratings
    Visit Website
  • Detrack
    149 Ratings
    Visit Website
  • AIMS360 Apparel Software
    92 Ratings
    Visit Website
  • Vibe Retail
    89 Ratings
    Visit Website
  • Order.co
    228 Ratings
    Visit Website
  • Proton Mail
    108,634 Ratings
    Visit Website
  • Shippo
    911 Ratings
    Visit Website

About

ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.

About

Auto-magically generate labels, refunds and emails to save time and enhance your shopping experience. Customize your portal and emails to look and feel like your website. Our platform cost is based on the number of returns you make each month. The more returns you make, the lower the cost per return. We also offer annual agreements for merchants looking for a cost-effective solution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows

Audience

Shopify merchants that need a returns management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11 per month
Free Version Not Supported
Free Trial Supported

Pricing

$10 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/parcelwill/

Company Information

Shopify
Founded: 2006
Canada
www.returnmagic.com

Alternatives

Alternatives

Return Prime

Return Prime

Appsdart

Categories

Returns Management Supported

Categories

Returns Management Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Not Supported
Custom Return Policy Supported
Inventory Management Not Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Not Supported

Integrations

FedEx Ship Manager Supported
ShipStation Supported
Shippo Supported
Shopify Supported
Shopify Plus Supported
Axis LMS Supported
CJdropshipping Supported
CWILL Supported
Dianxiaomi Supported
EComposer Supported
Fera Supported
GemPages Supported
Gorgias Supported
Growave Supported
Judge.me Supported
Klaviyo Supported
Omnisend Supported
UpOrder Supported
WooCommerce Supported
Zendesk Supported

Integrations

FedEx Ship Manager Supported
ShipStation Supported
Shippo Supported
Shopify Supported
Shopify Plus Supported
Axis LMS Not Supported
CJdropshipping Not Supported
CWILL Not Supported
Dianxiaomi Not Supported
EComposer Not Supported
Fera Not Supported
GemPages Not Supported
Gorgias Not Supported
Growave Not Supported
Judge.me Not Supported
Klaviyo Not Supported
Omnisend Not Supported
UpOrder Not Supported
WooCommerce Not Supported
Zendesk Not Supported
Claim ParcelWILL and update features and information
Claim ParcelWILL and update features and information
Claim Return Magic and update features and information
Claim Return Magic and update features and information