ParcelWILLCWILL
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Return MagicShopify
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Related Products
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About
ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.
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About
Auto-magically generate labels, refunds and emails to save time and enhance your shopping experience. Customize your portal and emails to look and feel like your website. Our platform cost is based on the number of returns you make each month. The more returns you make, the lower the cost per return. We also offer annual agreements for merchants looking for a cost-effective solution.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows
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Audience
Shopify merchants that need a returns management platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$11 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCWILL
Founded: 2014
United States
www.cwill.com/parcelwill/
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Company InformationShopify
Founded: 2006
Canada
www.returnmagic.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Supported
Automated Exchanges
Supported
Branded Experience
Not Supported
Custom Return Policy
Supported
Inventory Management
Not Supported
One-Click Returns Processing
Supported
Returns Analytics
Supported
Shopper Self-Service
Supported
Smart Data Collection
Not Supported
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Integrations
FedEx Ship Manager
Supported
ShipStation
Supported
Shippo
Supported
Shopify
Supported
Shopify Plus
Supported
Axis LMS
Supported
CJdropshipping
Supported
CWILL
Supported
Dianxiaomi
Supported
EComposer
Supported
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Integrations
FedEx Ship Manager
Supported
ShipStation
Supported
Shippo
Supported
Shopify
Supported
Shopify Plus
Supported
Axis LMS
Not Supported
CJdropshipping
Not Supported
CWILL
Not Supported
Dianxiaomi
Not Supported
EComposer
Not Supported
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