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About

Packlink is an online tool that allows you to compare and make your shipments at very competitive prices. It’s totally free, you only pay for the shipment service you hire. We offer you a wide range of carriers where you will only pay for what you send, without any additional costs. You can carry out your online shipments with the market leaders in shipping, wherever and whenever you want. Express services and standard, economy or premium services. Choose the service that best suits your needs. We offer the best rates on the market. Up to 50% for national shipments and 70% for international shipments. Packlink PRO is the platform created by Packlink for businesses and eCommerce. Register and use Packlink PRO for free. Connect your eCommerce or marketplace and automatically import or manually create your national and international shipments and manage them all from a single platform. You can also stay on top of the status of your shipments from a single control panel.

About

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses interested in a solution to connect their stores and automate their shipments

Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.00
Free to install! We charge for each shipping label purchased.
Free Version
Free Trial

Pricing

$9.00/month
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Apparent ease of use, which unfortunately results in terrible customer service, terrible business attitude, extremely unprofessional.
  • Despite the smooth integration with eBay, Packlick's deceptive practices overshadow any convenience. Integrating with eBay may seem convenient, but beware of Packlick's unethical behaviour, as they engage in scam-like practices, making the ease of integration irrelevant in light of their dishonest conduct.
  • eBay parcel booking makes sending parcels cheaper and easy to do. But that is the only positive, if something goes wrong kiss your money goodbye

Cons

  • Packlink sells reliable and safe transport, and refuses to take responsibility when deliveries go wrong, specifically when compensating for damages).
  • Packlick's eBay service turned out to be a nightmare. They demanded extra money initially, then doubled the charge, citing a fake parcel size issue. It felt like a blatant scam. I paid the inflated fee, realizing I was scammed. They prey on customers, evident in numerous negative reviews. They're shameless scammers thriving on deceit. Don't fall for their tricks or unjust fees. Avoid Packlick's services—they shamefully deceive customers.
  • Don't bother insuring goods you send with Packlink - they never pay out on claims or accept responsibility. Almost impossible to contact anyone other than a bot , and their customer interfaces are hard to use. NOT RECOMMENDED unless you want to write your parcels off if anything goes wrong

Pros & Cons from Real Users

Pros

  • Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management. Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers. Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks. E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues. Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.
  • For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.
  • Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.
  • Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

Cons

  • Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users. Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions. Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes. Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.
  • ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.
  • The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.
  • There's not really much for cons for ShipStation.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Packlink
Founded: 2011
Spain
www.packlink.com/en-GB/

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com

Alternatives

Alternatives

MyOrderDesk

MyOrderDesk

Print Reach
ShipitSmarter

ShipitSmarter

ShipitSmarter.com

Categories

Categories

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Amazon Seller Tools Features

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Distribution Features

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Integrations

Amazon
Shopify
UPS Ready
eBay
AliExpress
Cin7 Inventory Management
Commerce7
Flxpoint
Grow
HubSpot Operations Hub
MLM Protec
Make
MasterDistiller
Movemedical
Onport
QuickBooks Online Advanced
Rapid POS
Ucraft Logo Maker
WooCommerce
qUniform

Integrations

Amazon
Shopify
UPS Ready
eBay
AliExpress
Cin7 Inventory Management
Commerce7
Flxpoint
Grow
HubSpot Operations Hub
MLM Protec
Make
MasterDistiller
Movemedical
Onport
QuickBooks Online Advanced
Rapid POS
Ucraft Logo Maker
WooCommerce
qUniform
Claim Packlink and update features and information
Claim Packlink and update features and information
Claim ShipStation and update features and information
Claim ShipStation and update features and information