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About

Pace is an AI operations platform for insurance organizations that builds, deploys, and manages agents to carry out workflows. It supports submission intake, policy servicing, claims handling and quality assurance, first notice of loss (FNOL), certificate of insurance generation, endorsements, and data entry. Agents interpret procedures, extract information from insurance documents, communicate by phone, email, and text, and interact with APIs, web portals, desktop applications, and legacy administration systems. The platform includes workflow orchestration, human review for sensitive actions, and audit trails. Tempo, Pace’s agent builder, lets insurance operations teams define procedures in natural language and create or refine agents using sample cases. Pace is aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers seeking to automate back-office and service processes.

About

Sonant is an AI receptionist built exclusively for property & casualty insurance agencies, enabling them to convert routine inbound calls into real revenue without adding staff. It provides 24/7 personalized, human-like voice interactions, instantly recognizes callers, captures quote or servicing requests, schedules appointments, routes calls to agents when needed, and automatically summarizes conversations to feed into agency systems. Sonant is multilingual (even within a single call), scales concurrently across many calls, and integrates with major Agency Management Systems (AMS) like EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, Zywave, InsuredMine, and others, as well as calendars and automation tools. It’s optimized for ultra-low latency and is “tuned” for insurance workflows, with guardrails that prevent it from discussing detailed coverage.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Insurance carriers, brokers, managing general agents, third-party administrators, wholesalers, and insurance operations teams.

Audience

Independent insurance agencies and brokerages wanting a tool to automate call handling, lead intake, and service queries to free up staff and capture every opportunity

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Pace
Founded: 2024
United States
withpace.com

Company Information

Sonant
United States
www.sonant.ai/

Alternatives

Alternatives

MarvelX AI

MarvelX AI

MarvelX.ai
InsurSuite

InsurSuite

Nuvento

Categories

AI Insurance Supported

Categories

Integrations

AgencyZoom Not Supported
Applied Epic Not Supported
Calendly Not Supported
EZLynx Not Supported
Google Calendar Not Supported
Guidewire Supported
HawkSoft Not Supported
InsuredMine Not Supported
Microsoft Outlook Not Supported
Momentum Not Supported
QQCatalyst Not Supported
Vertafore AMS360 Not Supported
Zapier Not Supported
Zywave CPQ Not Supported

Integrations

AgencyZoom Supported
Applied Epic Supported
Calendly Supported
EZLynx Supported
Google Calendar Supported
Guidewire Not Supported
HawkSoft Supported
InsuredMine Supported
Microsoft Outlook Supported
Momentum Supported
QQCatalyst Supported
Vertafore AMS360 Supported
Zapier Supported
Zywave CPQ Supported
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