Shift Claims

Shift Claims

Shift Technology
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About

Pace is an AI operations platform for insurance organizations that builds, deploys, and manages agents to carry out workflows. It supports submission intake, policy servicing, claims handling and quality assurance, first notice of loss (FNOL), certificate of insurance generation, endorsements, and data entry. Agents interpret procedures, extract information from insurance documents, communicate by phone, email, and text, and interact with APIs, web portals, desktop applications, and legacy administration systems. The platform includes workflow orchestration, human review for sensitive actions, and audit trails. Tempo, Pace’s agent builder, lets insurance operations teams define procedures in natural language and create or refine agents using sample cases. Pace is aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers seeking to automate back-office and service processes.

About

Shift Technology’s Claims solution uses Agentic AI to transform how insurers handle claims from start to finish. It combines automation with human collaboration to assess, triage, advise, and process claims across both simple and complex cases. Shift’s AI Agents are trained with insurance expertise and continuously learn through its “insurance common sense layer.” They handle tasks like policy coverage review, liability evaluation, fraud detection, and damage assessment. Seamlessly integrated with existing claims systems, the platform ensures no disruption while improving efficiency and accuracy. The result is faster resolution, lower costs, and better customer satisfaction for insurers and policyholders alike.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Insurance carriers, brokers, managing general agents, third-party administrators, wholesalers, and insurance operations teams.

Audience

Shift Claims is ideal for insurers, claims leaders, and innovation teams seeking to leverage AI and automation to streamline claims management, improve accuracy, and enhance customer satisfaction

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Pace
Founded: 2024
United States
withpace.com

Company Information

Shift Technology
Founded: 2013
France
www.shift-technology.com/products/claims

Alternatives

Alternatives

ClaimVision

ClaimVision

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MarvelX AI

MarvelX AI

MarvelX.ai
InsurSuite

InsurSuite

Nuvento
MarvelX AI

MarvelX AI

MarvelX.ai
CoreLogic Claims Connect

CoreLogic Claims Connect

CoreLogic Australia

Categories

AI Insurance Supported

Categories

AI Insurance Supported
Claims Processing Supported

Integrations

Guidewire Supported

Integrations

Guidewire Not Supported
Claim Pace and update features and information
Claim Pace and update features and information
Claim Shift Claims and update features and information
Claim Shift Claims and update features and information