POinbox

POinbox

RippleStep
+
+

Related Products

  • Descartes Sellercloud
    105 Ratings
    Visit Website
  • AIMS360 Apparel Software
    95 Ratings
    Visit Website
  • Vibe Retail
    93 Ratings
    Visit Website
  • EazyStock
    65 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • Order.co
    228 Ratings
    Visit Website
  • Sutton
    39 Ratings
    Visit Website
  • Zahara
    34 Ratings
    Visit Website
  • PageDNA
    39 Ratings
    Visit Website
  • ShipHero
    933 Ratings
    Visit Website

About

POinbox is a Shopify app for wholesale and B2B merchants that receive customer purchase orders by email or as files. It reads emailed or uploaded PDFs, Excel spreadsheets, CSV files, Word documents, photos and scans, then prepares a Shopify draft order for staff review. The app can match the buyer to a Shopify customer, B2B company and company location, and match order lines to catalog products, including customer-specific item codes. Drafts use Shopify catalog pricing by default and flag differences from the purchase order for review. Lines with uncertain matches remain for staff to resolve before the draft is created, and the purchase order number is written to Shopify’s purchase order field. After approval, Shopify continues to handle payment, invoicing and fulfillment. POinbox converts customer-submitted POs into draft sales orders; it is not a supplier purchase order tool, EDI system or wholesale ordering portal.

About

ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants selling wholesale or B2B, including Shopify Plus B2B stores; order desk, inside sales and ops teams; distributors and manufacturers.

Audience

Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
Free: 5 successful drafts lifetime. Starter: $29/month for 40 drafts/month. Growth: $79/month for 120 drafts/month. Enterprise: custom pricing and draft quotas. Prices are billed in USD.
Free Version Supported
Free Trial Not Supported

Pricing

$11 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

RippleStep
Founded: 2025
India
ripplestep.com/products/poinbox/

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/parcelwill/

Alternatives

Tadrik Inbox

Tadrik Inbox

GiantKan

Alternatives

Dealeasy

Dealeasy

Logbase

Categories

Order Entry Supported

Categories

Returns Management Supported

Integrations

Shopify Supported
Axis LMS Not Supported
CJdropshipping Not Supported
CWILL Not Supported
EComposer Not Supported
FedEx Ship Manager Not Supported
GemPages Not Supported
Growave Not Supported
Intercom Not Supported
Judge.me Not Supported
Loox Not Supported
Omnisend Not Supported
PageFly Not Supported
Ryviu Not Supported
ShipStation Not Supported
Shopify Email Not Supported
Shopify Flow Not Supported
Shopify Plus Not Supported
Stamped Not Supported
Zendesk Not Supported

Integrations

Shopify Supported
Axis LMS Supported
CJdropshipping Supported
CWILL Supported
EComposer Supported
FedEx Ship Manager Supported
GemPages Supported
Growave Supported
Intercom Supported
Judge.me Supported
Loox Supported
Omnisend Supported
PageFly Supported
Ryviu Supported
ShipStation Supported
Shopify Email Supported
Shopify Flow Supported
Shopify Plus Supported
Stamped Supported
Zendesk Supported
Claim POinbox and update features and information
Claim POinbox and update features and information
Claim ParcelWILL and update features and information
Claim ParcelWILL and update features and information