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About

PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.

About

The versatile VCode® and VPlatform™ technology allow genuine users to authenticate themselves across a variety of transactions and interactions. It is currently being used to protect against fraud in many sectors, from document verification to unattended car park payment systems, end-to-end supply chain management and interactive charitable giving transactions. VPlatform® is the intelligent system behind the VCode®, and is where VCodes are generated, tracked and analytics are produced. No other technology on the global market today can solve security, distribution and consumer adoption challenges with a single protocol. The intelligent VPlatform® technology delivers guaranteed security and improved user experience, using a combination of security protocols. Powerful data and A.I. behind the VPlatform® is what enables genuine users to authenticate themselves, and/or a product or service, across a variety of online transactions and interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.

Audience

Companies looking for a payment processing solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PCI Pal
Founded: 1999
United Kingdom
www.pcipal.com

Company Information

VST Enterprises
United Kingdom
vstenterprises.com

Alternatives

Alternatives

GPayments

GPayments

a neurocom company
AgentWorks

AgentWorks

Synergetics.ai

Categories

Embedded Payments Supported
Payment Processing Supported
PCI Compliance Supported

Categories

Payment Processing Supported

Integrations

8x8 Contact Center Supported
Amazon Connect Supported
Five9 Supported
Genesys Cloud CX Supported
NiCE CXone Mpower Supported
Talkdesk Supported
Testim Not Supported
Vonage Contact Center Supported
Zoom Contact Center Supported

Integrations

8x8 Contact Center Not Supported
Amazon Connect Not Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
NiCE CXone Mpower Not Supported
Talkdesk Not Supported
Testim Supported
Vonage Contact Center Not Supported
Zoom Contact Center Not Supported
Claim PCI Pal and update features and information
Claim PCI Pal and update features and information
Claim VST Enterprises and update features and information
Claim VST Enterprises and update features and information