+
+

Related Products

  • EBizCharge
    208 Ratings
    Visit Website
  • NMI Payments
    114 Ratings
    Visit Website
  • Safetica
    416 Ratings
    Visit Website
  • Jscrambler
    41 Ratings
    Visit Website
  • Feroot
    33 Ratings
    Visit Website
  • Framnex
    1 Rating
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • Reflectiz
    34 Ratings
    Visit Website
  • FISPAN
    5 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website

About

PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.

About

Alongside Payment Card Information (PCI), Personally Identifiable Information (PII) also known as personal information and Protected Health Information (PHI) have become a favorite target of hackers. TokenEx can tokenize any type of data, so PII, PHI, PCI, ACH, etc. can be safely vaulted away from business systems and replaced with tokens that are mathematically unrelated to the original data and, thus, useless to data thieves. Tokenization offers virtually unlimited flexibility in how you store, access, and secure your sensitive data sets.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.

Audience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PCI Pal
Founded: 1999
United Kingdom
www.pcipal.com

Company Information

TokenEx
Founded: 2009
United States
tokenex.com

Alternatives

Alternatives

EncryptRIGHT

EncryptRIGHT

Prime Factors

Categories

Embedded Payments Supported
Payment Processing Supported
PCI Compliance Supported

Categories

Compliance Supported
Encryption Supported
GDPR Compliance Supported
IT Risk Management Supported
IT Security Supported
PCI Compliance Supported

PCI Compliance Features

Access Control Supported
Compliance Reporting Not Supported
Exceptions Management Not Supported
File Integrity Monitoring Not Supported
Intrusion Detection System Not Supported
Log Management Not Supported
Patch Management Not Supported
PCI Assessment Not Supported
Policy Management Not Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Not Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Not Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Not Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Not Supported

Encryption Features

Central Policy Enforcement Not Supported
Drag & Drop UI Not Supported
Email Encryption Not Supported
Encryption Key Management Supported
Endpoint Encryption Not Supported
File Compression Not Supported
File Encryption Not Supported
Full Disk Encryption Not Supported
Public Key Cryptography Supported
Tokenization / Data Masking Supported

GDPR Compliance Features

Access Control Not Supported
Consent Management Not Supported
Data Mapping Not Supported
Incident Management Not Supported
PIA / DPIA Supported
Policy Management Not Supported
Risk Management Not Supported
Sensitive Data Identification Not Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Not Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Integrations

8x8 Contact Center Supported
Amazon Connect Supported
Five9 Supported
Genesys Cloud CX Supported
NiCE CXone Mpower Supported
Talkdesk Supported
Vonage Contact Center Supported
Zoom Contact Center Supported

Integrations

8x8 Contact Center Not Supported
Amazon Connect Not Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
NiCE CXone Mpower Not Supported
Talkdesk Not Supported
Vonage Contact Center Not Supported
Zoom Contact Center Not Supported
Claim PCI Pal and update features and information
Claim PCI Pal and update features and information
Claim TokenEx and update features and information
Claim TokenEx and update features and information