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About

PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.

About

Power your finance, grow your business. Accept payments from customers. Automate payouts to vendors & employees. Never run out of working capital. Mix and match products from Razorpay's payment suite to solve for your exact business use case. With the easiest integration, completely online onboarding, feature filled checkout and best in class performance, quickly go live with Razorpay and experience the future of payments. Razorpay Payment Pages is the easiest way to accept payments with a custom-branded online store. Accept international and domestic payments with automated payment receipts. Take your store online instantly with zero coding. Preparation is everything! Use hosted Event Registration to quickly register event attendees online and send automated receipts. Raising money for a good cause? Our hosted Donations page saves you valuable time by automatically sending personalized 80G receipts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.

Audience

Companies of all sizes that need a payment gateway solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

1.8% per Transaction
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Razorpay makes it fairly easy to manage online payments in one place. The dashboard is useful for checking transactions, tracking payment activity, and getting an overview of payments. I also find the variety of payment methods and integration options helpful for regular business use.
  • Razorpay is truly the future of payments. I am so proud of this made-in-India company! It plays well with UPI, Internet Banking, CC/DC, wallets, Lazypay etc.
  • Great dashboard Easy to use Easy to integrate Variety of payment options Analytics and insights Good customer service

Cons

  • Razorpay helps simplify the process of accepting and managing online payments without needing to handle different payment methods separately. Having transactions and payment information available through one platform makes day-to-day payment management more convenient.
  • Nothing to complain about here. All-in-all a great gateway service.
  • Needs more customization options. Lacks robust international payment options.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PCI Pal
Founded: 1999
United Kingdom
www.pcipal.com

Company Information

Razorpay
Founded: 2014
India
razorpay.com

Alternatives

Alternatives

Bharat Bill Pay

Bharat Bill Pay

NPCI Bharat BillPay

Categories

Embedded Payments Supported
Payment Processing Supported
PCI Compliance Supported

Categories

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Integrations

Amazon Connect Supported
Arastta Not Supported
Bitpod Event Not Supported
BookingPress Not Supported
CRMSix Not Supported
Corefy Not Supported
Dentiva Not Supported
Dentomate Not Supported
ENCollect Not Supported
Edmingle Not Supported
Flowcart Not Supported
Gallabox Not Supported
Genesys Cloud CX Supported
Graas Not Supported
Knit Unified API Not Supported
Pingsold Not Supported
Posify Not Supported
Quyl Not Supported
Refurb ERP Not Supported
Whautomate Not Supported

Integrations

Amazon Connect Not Supported
Arastta Supported
Bitpod Event Supported
BookingPress Supported
CRMSix Supported
Corefy Supported
Dentiva Supported
Dentomate Supported
ENCollect Supported
Edmingle Supported
Flowcart Supported
Gallabox Supported
Genesys Cloud CX Not Supported
Graas Supported
Knit Unified API Supported
Pingsold Supported
Posify Supported
Quyl Supported
Refurb ERP Supported
Whautomate Supported
Claim PCI Pal and update features and information
Claim PCI Pal and update features and information
Claim Razorpay and update features and information
Claim Razorpay and update features and information