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About

Ownchat is the one-stop WhatsApp business solution that offers rich capabilities including a Shared Team Inbox, the multi-agent support tool for WhatsApp.Build to enable your businesses to scale up on the Whatsapp Ownchat integrates WhatsApp Business APIs' expertise into a single no-code, a collaborative workplace designed to empower businesses. Through our Android/iOS app, agents can manage customer interactions while on the road and communicate with team members from any location. Features Shared Team Inbox : Interact effectively with team members WhatsApp Chatbot : Build no-code chatbots to help customers 24/7. WhatsApp Broadcast : Create marketing campaigns at scale WhatsApp Automation : Automate WhatsApp Chats to reach Customers. WhatsApp CRM : Customer Support at Scale on WhatsApp WhatsApp Notification Campaigns : Send messages to thousands of customers who have opted-in with a single click.

About

Wachat is a SaaS platform designed for WhatsApp automation and marketing. It functions primarily as a middleware that allows businesses to connect their operations—such as CRM, ERP, or e-commerce systems—directly to WhatsApp via REST APIs. Key features and functionalities include: Communication Automation: Streamlining customer interactions through automated messaging workflows. Multi-Agent Management: Facilitating team-based support by allowing multiple agents to manage WhatsApp conversations from a centralized dashboard. System Integration: Providing the infrastructure to bridge WhatsApp with external applications, commonly utilized for order notifications, status updates, and customer support ticketing. API Infrastructure: Supporting programmatic access to WhatsApp messaging capabilities, which requires managing robust API documentation and reliable connection handling to ensure consistent message delivery.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small company to enterprises

Audience

Developers and IT Technical Teams, E-Commerce and Digital Retailers, Customer Support and Operations Teams, B2B SaaS Providers & Agencies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$53.00
Free Version Not Supported
Free Trial Supported

Pricing

$6/month
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Wachat provides a complete set of WhatsApp automation tools including bulk messaging, API integration, AI chatbot features, and campaign management. The platform is easy to set up, offers useful analytics, and customer support is responsive when assistance is needed.

Cons

  • Some features and interface elements can change over time, which may require users to adjust existing workflows. More detailed documentation, migration guidance, and advanced onboarding materials would help reduce the learning curve for new users.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ownchat
Founded: 2022
India
ownchat.app

Company Information

Wachat
Founded: 2023
Indonesia
www.wachat.net

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Categories

Customer Service Supported
WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

WhatsApp Supported
Chatwoot Not Supported
Zapier Not Supported

Integrations

WhatsApp Supported
Chatwoot Supported
Zapier Supported
Claim Ownchat and update features and information
Claim Ownchat and update features and information
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