ScreenSteps

ScreenSteps

Blue Mango Learning Systems
+
+

Related Products

  • Axero
    219 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Coursebox AI
    101 Ratings
    Visit Website
  • MobiPDF
    8,085 Ratings
    Visit Website
  • MaintainX
    2,692 Ratings
    Visit Website
  • InfoBox
    47 Ratings
    Visit Website

About

Onboard new team members easily through internal guides, resources, and checklists. Give new team members a leg up getting to know your product, best practices, and culture. Whether your team are seasoned remote workers or new to working from home – Outline is a great place to keep your team’s shared knowledge accessible, searchable, and coordinated. Don't lock away your company handbook in a PDF document hidden on a shared drive. Make it accessible, searchable and easily updatable so everyone can find the information they need. Outline is fast, really fast. We’ve worked hard to ensure millisecond response times – documents load instantly, search is speedy and navigating the UI is snappy. The Outline editor has been designed from the ground up to be easy to use, but powerful. Reading and writing docs should be enjoyable.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge base platform for companies

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version Not Supported
Free Trial Supported

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Powerful internal document system software that simplifies the filing and finding of all internal and confidential documents. Search function is fast and extensive. We have filed our internal manuals and process documents that are both confidential and unique to our company. We also use the system in our training and onboarding. It has helped us streamline the process and limited the time we have to spend preparing.

Cons

  • Can take some time to get used to using efficiently and confidently. Setup is extensive, but once complete really worth the time.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Outline
Founded: 2013
United States
www.getoutline.com

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Notion

Notion

Notion Labs

Alternatives

Panviva

Panviva

Upland Software

Categories

Corporate Wiki Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Abstract Supported
Airtable Supported
CodePen Supported
Desktop.com Not Supported
Figma Supported
Framer Supported
Indent Not Supported
Logto Supported
Make Supported
Marvel Supported
Miro Supported
Mode Supported
Outdoo AI Not Supported
Slack Supported
Spotify Supported
Teamstack Not Supported
Typeform Supported
Vimeo Supported
Zapier Supported
Zendesk Not Supported

Integrations

Abstract Not Supported
Airtable Not Supported
CodePen Not Supported
Desktop.com Supported
Figma Not Supported
Framer Not Supported
Indent Supported
Logto Not Supported
Make Not Supported
Marvel Not Supported
Miro Not Supported
Mode Not Supported
Outdoo AI Supported
Slack Not Supported
Spotify Not Supported
Teamstack Supported
Typeform Not Supported
Vimeo Not Supported
Zapier Not Supported
Zendesk Supported
Claim Outline and update features and information
Claim Outline and update features and information
Claim ScreenSteps and update features and information
Claim ScreenSteps and update features and information