ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

Onboard new team members easily through internal guides, resources, and checklists. Give new team members a leg up getting to know your product, best practices, and culture. Whether your team are seasoned remote workers or new to working from home – Outline is a great place to keep your team’s shared knowledge accessible, searchable, and coordinated. Don't lock away your company handbook in a PDF document hidden on a shared drive. Make it accessible, searchable and easily updatable so everyone can find the information they need. Outline is fast, really fast. We’ve worked hard to ensure millisecond response times – documents load instantly, search is speedy and navigating the UI is snappy. The Outline editor has been designed from the ground up to be easy to use, but powerful. Reading and writing docs should be enjoyable.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Knowledge base platform for companies

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version
Free Trial

Pricing

$57.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Powerful internal document system software that simplifies the filing and finding of all internal and confidential documents. Search function is fast and extensive. We have filed our internal manuals and process documents that are both confidential and unique to our company. We also use the system in our training and onboarding. It has helped us streamline the process and limited the time we have to spend preparing.

Cons

  • Can take some time to get used to using efficiently and confidently. Setup is extensive, but once complete really worth the time.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Outline
Founded: 2013
United States
www.getoutline.com

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Notion

Notion

Notion Labs

Alternatives

Panviva

Panviva

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Abstract
CodePen
Desktop.com
Framer
Google Authenticator
Google Docs
Indent
Lucidchart
Microsoft Authenticator
MindMeister
Mode
Prezi
Rippling
Spotify
Trello
Typeform
Vimeo
Zapier
Zendesk

Integrations

Abstract
CodePen
Desktop.com
Framer
Google Authenticator
Google Docs
Indent
Lucidchart
Microsoft Authenticator
MindMeister
Mode
Prezi
Rippling
Spotify
Trello
Typeform
Vimeo
Zapier
Zendesk
Claim Outline and update features and information
Claim Outline and update features and information
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