ProProfs Knowledge BaseProProfs
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Related Products
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About
Onboard new team members easily through internal guides, resources, and checklists. Give new team members a leg up getting to know your product, best practices, and culture. Whether your team are seasoned remote workers or new to working from home – Outline is a great place to keep your team’s shared knowledge accessible, searchable, and coordinated. Don't lock away your company handbook in a PDF document hidden on a shared drive. Make it accessible, searchable and easily updatable so everyone can find the information they need. Outline is fast, really fast. We’ve worked hard to ensure millisecond response times – documents load instantly, search is speedy and navigating the UI is snappy. The Outline editor has been designed from the ground up to be easy to use, but powerful. Reading and writing docs should be enjoyable.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Knowledge base platform for companies
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$6 per user per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationOutline
Founded: 2013
United States
www.getoutline.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Software Documentation Features
Access Roles / User Permissions
Not Supported
Automatic Documentation Generation
Not Supported
Collaboration Tools
Supported
Docs Web Hosting
Not Supported
Feedback Capture
Not Supported
Markdown Support
Not Supported
Multiple Formats Support
Not Supported
Multiple Versions Support
Not Supported
reStructured Text Support
Not Supported
Version Control
Supported
Webhooks
Supported
WYSIWIG Editor
Not Supported
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Integrations
AccessOwl
Supported
Airtable
Supported
CodePen
Supported
Figma
Supported
Framer
Supported
Freshdesk
Not Supported
GitHub
Supported
Jira
Not Supported
Jira Work Management
Not Supported
Logto
Supported
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Integrations
AccessOwl
Not Supported
Airtable
Not Supported
CodePen
Not Supported
Figma
Not Supported
Framer
Not Supported
Freshdesk
Supported
GitHub
Not Supported
Jira
Supported
Jira Work Management
Supported
Logto
Not Supported
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