OrnaKerkton Security Technologies
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Related Products
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About
Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.
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About
ProTechCam is field service management software for contractors and service companies in HVAC, plumbing, electrical, roofing, landscaping, security, appliance repair, and related trades. Mobile apps let technicians follow dispatched routes, clock in and out, document jobs with GPS- and time-stamped photos and videos, dictate notes, record equipment details, and capture customer signatures. A web dashboard synchronizes field records with the office. Office Pro adds estimates, work orders, invoicing, customer messaging, Stripe card payments, payment tracking, and revenue reporting. Ask ProTech lets authorized users search work orders, equipment records, timecards, estimates, and invoices using typed or spoken questions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers
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Audience
Field service contractors, office staff, and technicians in HVAC, plumbing, electrical, roofing, landscaping, security and alarm, garage door, appliance repair, generator, pest control, cleaning, and related service trades
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$14/tech/month
Field Tech costs $14 per technician/month for 1–7 technicians, $11 per technician/month for 8–15, and $10 per technician/month for 16+. Office Pro costs $79/month and includes 2 office logins; additional office users are $19/month each. No seat minimum, no contract, and cancellation is allowed at any time. Plans include unlimited cloud storage, updates, and live office-to-field synchronization. A 14-day free trial is offered.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationKerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch
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Company InformationProTechCam
Founded: 2026
United States
protechcam.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Physical Security Features
Checkpoint Tracking
Not Supported
Customer Management
Not Supported
Data Collection
Supported
Event Management
Supported
Incident Management
Supported
Investigation Management
Supported
Multiple Alarm Queues
Supported
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Integrations
Stripe
Not Supported
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