Orna

Orna

Kerkton Security Technologies
+
+

Related Products

  • RouteGenie
    49 Ratings
    Visit Website
  • Onro
    20 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Detrack
    149 Ratings
    Visit Website
  • eMembership for Labor Unions
    19 Ratings
    Visit Website
  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • MediRoutes
    442 Ratings
    Visit Website
  • Trinium TMS
    1 Rating
    Visit Website
  • CompanyCam
    5,585 Ratings
    Visit Website
  • CXT Software
    70 Ratings
    Visit Website

About

Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.

About

ProTechCam is field service management software for contractors and service companies in HVAC, plumbing, electrical, roofing, landscaping, security, appliance repair, and related trades. Mobile apps let technicians follow dispatched routes, clock in and out, document jobs with GPS- and time-stamped photos and videos, dictate notes, record equipment details, and capture customer signatures. A web dashboard synchronizes field records with the office. Office Pro adds estimates, work orders, invoicing, customer messaging, Stripe card payments, payment tracking, and revenue reporting. Ask ProTech lets authorized users search work orders, equipment records, timecards, estimates, and invoices using typed or spoken questions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers

Audience

Field service contractors, office staff, and technicians in HVAC, plumbing, electrical, roofing, landscaping, security and alarm, garage door, appliance repair, generator, pest control, cleaning, and related service trades

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$14/tech/month
Field Tech costs $14 per technician/month for 1–7 technicians, $11 per technician/month for 8–15, and $10 per technician/month for 16+. Office Pro costs $79/month and includes 2 office logins; additional office users are $19/month each. No seat minimum, no contract, and cancellation is allowed at any time. Plans include unlimited cloud storage, updates, and live office-to-field synchronization. A 14-day free trial is offered.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Great Support! Configurable and versatile for our organization. Cloud based system that has <.2% downtime. Mobile Data Terminals with ORNA are hands down the best I experienced!

Cons

  • I have found no issues using the software that were not immediately addressed by the support team.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Kerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch

Company Information

ProTechCam
Founded: 2026
United States
protechcam.com

Alternatives

Computer Aided Dispatch

Computer Aided Dispatch

Computer Information Systems

Alternatives

FieldEdge

FieldEdge

Xplor
Smart CAD

Smart CAD

GINA Software
365 CAD

365 CAD

365Labs

Categories

Physical Security Supported

Categories

Physical Security Features

Checkpoint Tracking Not Supported
Customer Management Not Supported
Data Collection Supported
Event Management Supported
Incident Management Supported
Investigation Management Supported
Multiple Alarm Queues Supported

Integrations

Stripe Not Supported

Integrations

Stripe Supported
Claim Orna and update features and information
Claim Orna and update features and information
Claim ProTechCam and update features and information
Claim ProTechCam and update features and information