OrderAction

OrderAction

Artsyl Technologies
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About

OrderAction is an order-processing automation application from Artsyl Technologies for businesses that receive sales orders through channels such as email, fax, EDI, and customer portals. It captures incoming order data, applies configurable extraction and validation rules, and transfers approved order information into connected ERP systems. The software supports exception handling and review workflows, letting users check or correct data before processing. OrderAction can also route orders for approvals and track progress across processing stages. Typical use cases include digitizing customer purchase orders, reducing manual rekeying, handling varied order formats, and coordinating order entry across distributed sales or operations teams. It is offered as a cloud-based solution and is intended for organizations seeking to automate order-to-ERP workflows.

About

Orderwerks is a B2B focused Order, Inventory and Fulfillment management platform offering rich features, new technology and integrations to connect your operations together. Customer Ordering, Internal User Ordering, Catalog Management, Order Management, Bulk Management Features, File Uploads, Quotes, and much more. Virtually an unlimited number of ways to customize Orderwerks to perfectly fit your business needs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer service, accounts receivable, operations, and order-entry teams at organizations processing sales or purchase orders across retail, manufacturing, healthcare, distribution, construction, financial services, and supply chain operations.

Audience

For Manufacturers, Distributors and More.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Versatility, adaptability, ease of use, great customer service, always willing to take feedback and ideas to help improve the process.
  • We love having an all-in-one system for our ordering and fulfillment. Our entire order workflow can be managed through Orderwerks. The offline feature works great for our field sales reps, as many are sometimes in rural areas where a data signal is weak. The scan and pick features help maintain a simple and accurate order fulfillment process in the warehouse. Also, the ever growing list of integrations offers great flexibility to businesses.
  • Orderwerks is extremely user friendly and is specifically designed with our company's needs in mind!

Cons

  • Can get a little confusing on the administrative end at times, but that's nothing to work about because they have great customer support that can help you anytime.
  • Only con would be in regards to the Quickbooks Desktop Integration. It isn't really something that is an issue with Orderwerks, but moreso with Quickbooks. Depending on what data is being sent to Quickbooks Desktop, there are sometimes issues with Sales Orders or Invoices not being created. But, support is very quick to resolve any problems that come up, usually within a few minutes!
  • I cannot think of any cons regarding Orderwerks. Any issues that we have are resolved immediately!

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Artsyl Technologies
Founded: 2002
Canada
www.artsyltech.com/solutions/OrderAction

Company Information

Orderwerks
Founded: 2018
United States
www.orderwerks.com

Alternatives

No Alternatives

Alternatives

Kentro

Kentro

Kentro.io

Categories

Order Entry Supported
Order Management Supported

Categories

B2B eCommerce Supported
Order Entry Supported
Order Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Supported

Integrations

ArtsylPay Supported
ClaimAction Supported
Fishbowl Not Supported
InvoiceAction Supported
OpenCart Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
QuickBooks Payments Not Supported
ShipStation Not Supported
Shopify Not Supported
Slack Not Supported
TaxJar Not Supported
WooCommerce Not Supported
Zoho CRM Plus Not Supported
docAlpha Supported

Integrations

ArtsylPay Not Supported
ClaimAction Not Supported
Fishbowl Supported
InvoiceAction Not Supported
OpenCart Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
QuickBooks Payments Supported
ShipStation Supported
Shopify Supported
Slack Supported
TaxJar Supported
WooCommerce Supported
Zoho CRM Plus Supported
docAlpha Not Supported
Claim OrderAction and update features and information
Claim OrderAction and update features and information
Claim Orderwerks and update features and information
Claim Orderwerks and update features and information