ibi

ibi

Cloud Software Group
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About

Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.

About

We’ve built our analytics machine over 40 years and countless clients, constantly developing the most updated approach for the latest modern enterprise. Today, that means superior visualization, at-your-fingertips insights generation, and the ability to democratize access to data. The single-minded goal? To help you drive business results by enabling informed decision-making. A sophisticated data strategy only matters if the data that informs it is accessible. How exactly you see your data – its trends and patterns – determines how useful it can be. Empower your organization to make sound strategic decisions by employing real-time, customized, and self-service dashboards that bring that data to life. You don’t need to rely on gut feelings or, worse, wallow in ambiguity. Exceptional visualization and reporting allows your entire enterprise to organize around the same information and grow.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software that helps service agents deliver the right advice to every customer

Audience

Enterprise organizations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/

Company Information

Cloud Software Group
Founded: 2022
United States
www.ibi.com

Alternatives

VisiRule

VisiRule

Logic Programming Associates Ltd

Alternatives

Categories

Decision Support Supported

Categories

Data Analysis Supported
Data Discovery Supported
Data Integration Supported
Data Management Supported
Data Preparation Supported
Data Quality Supported
Decision Support Supported
Embedded Analytics Supported
Reporting Supported

Decision Support Features

Application Development Supported
Budgeting & Forecasting Supported
Data Analysis Supported
Decision Tree Analysis Not Supported
Monte Carlo Simulation Not Supported
Performance Metrics Supported
Rules-Based Workflow Not Supported
Sensitivity Analysis Not Supported
Thematic Mapping Not Supported
Version Control Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Supported
Regression Analysis Not Supported
Sentiment Analysis Not Supported
Statistical Modeling Not Supported
Text Analytics Not Supported

Data Discovery Features

Contextual Search Supported
Data Classification Not Supported
Data Matching Not Supported
False Positives Reduction Not Supported
Self Service Data Preparation Supported
Sensitive Data Identification Supported
Visual Analytics Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Supported
Forecasting Supported
Marketing Reports Supported
OLAP Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Integrations

Oracle Cloud CX Supported
Oracle Knowledge Management Supported
Oracle Service Supported
R Systems Not Supported
SAP Business One Not Supported
ibi Data Intelligence Not Supported
ibi Data Migrator Not Supported
ibi FOCUS Not Supported
ibi Open Data Hub for Mainframe Not Supported
ibi WebFOCUS Not Supported
ibi iWay Service Manager Not Supported

Integrations

Oracle Cloud CX Not Supported
Oracle Knowledge Management Not Supported
Oracle Service Not Supported
R Systems Supported
SAP Business One Supported
ibi Data Intelligence Supported
ibi Data Migrator Supported
ibi FOCUS Supported
ibi Open Data Hub for Mainframe Supported
ibi WebFOCUS Supported
ibi iWay Service Manager Supported
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