Oracle Intelligent AdvisorOracle
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Prioritization HelperPassage Technology
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Related Products
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About
Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.
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About
Prioritization Helper is a Salesforce decision-making app that uses mathematical frameworks to decide the most rational result. Prioritization Helper enables users (internal and external) to reach group or individual decisions that minimize bias and save results for future review. It’s 100% Salesforce native and built on the Lightning Framework. Pairwise Comparisons are used to make critical business decisions that may require input from a lot of stakeholders. This would replace a traditional poll or in-person vote at a meeting. Enable informed group decisions by inviting all stakeholders to weigh the criteria most important to them, and rate all options against those criteria. Great for critical decisions like software selections, hiring a new employee, or choosing events to sponsor. Invite stakeholders who may or may not have access to Salesforce for their input on decisions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Software that helps service agents deliver the right advice to every customer
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Audience
Project managers seeking a solution to rank tasks and objectives within Salesforce
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/
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Company InformationPassage Technology
Founded: 2008
United States
www.passagetechnology.com/prioritization-helper-overview
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Oracle Cloud CX
Supported
Oracle Knowledge Management
Supported
Oracle Service
Supported
Salesforce
Not Supported
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Integrations
Oracle Cloud CX
Not Supported
Oracle Knowledge Management
Not Supported
Oracle Service
Not Supported
Salesforce
Supported
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