Prioritization Helper

Prioritization Helper

Passage Technology
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About

Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.

About

Prioritization Helper is a Salesforce decision-making app that uses mathematical frameworks to decide the most rational result. Prioritization Helper enables users (internal and external) to reach group or individual decisions that minimize bias and save results for future review. It’s 100% Salesforce native and built on the Lightning Framework. Pairwise Comparisons are used to make critical business decisions that may require input from a lot of stakeholders. This would replace a traditional poll or in-person vote at a meeting. Enable informed group decisions by inviting all stakeholders to weigh the criteria most important to them, and rate all options against those criteria. Great for critical decisions like software selections, hiring a new employee, or choosing events to sponsor. Invite stakeholders who may or may not have access to Salesforce for their input on decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software that helps service agents deliver the right advice to every customer

Audience

Project managers seeking a solution to rank tasks and objectives within Salesforce

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/

Company Information

Passage Technology
Founded: 2008
United States
www.passagetechnology.com/prioritization-helper-overview

Alternatives

VisiRule

VisiRule

Logic Programming Associates Ltd

Alternatives

AppO

AppO

Kepa Software
Riskion

Riskion

Expert Choice

Categories

Decision Support Supported

Categories

Decision Support Supported

Integrations

Oracle Cloud CX Supported
Oracle Knowledge Management Supported
Oracle Service Supported
Salesforce Not Supported

Integrations

Oracle Cloud CX Not Supported
Oracle Knowledge Management Not Supported
Oracle Service Not Supported
Salesforce Supported
Claim Oracle Intelligent Advisor and update features and information
Claim Oracle Intelligent Advisor and update features and information
Claim Prioritization Helper and update features and information
Claim Prioritization Helper and update features and information